Product Analytics Senior/Lead [Delivery]

We are launching our delivery operations in Colombia and are looking for a Product Analytics Senior/Lead to become the first analytics hire in this domain and build the function.

This role goes far beyond traditional analytics: you will shape how the delivery business works end-to-end – from defining KPIs and building reporting to designing delivery mechanics, ambassador models, and optimisation strategies. You will have a direct impact on how the product operates in a new market, leveraging existing learnings from Mexico while adapting them to Colombia’s specifics.

What you’ll do:

- Own end-to-end analytics for the Colombia Delivery product, driving decisions across operations, product, and strategy

- Build the core operational analytics from scratch: define key metrics, set up tracking, and ensure reliable calculation and reporting

- Design and launch operational reporting to provide full transparency over delivery performance, costs, and service levels

- Develop and optimise delivery mechanics, including zoning, routing, and delivery flows

- Define and implement the logic behind delivery zones and operational processes

- Design and analyse ambassador funnel: hiring, onboarding, performance, and retention

- Develop motivation systems for ambassadors and evaluate their effectiveness

- Identify key specifics of the Colombian market in terms of delivery and workforce dynamics, and reflect them in product and operational decisions

- Partner closely with business stakeholders, turning ambiguous problems into actionable solutions

- Drive continuous improvements and optimisations across the delivery system

What makes you a great fit:

- A mathematical or technical degree from a top-tier university (MSU, MIPT, HSE, MSTU, MEPhI, NSE, etc.)

- Expert knowledge of mathematical statistics, probability theory, and systematic thinking

- Advanced SQL and Python

- Hands-on experience with Tableau, Superset, or similar BI tools to translate data into actionable insights

- Ability to understand business objectives and transfer them into technical analytical tasks

- Experience in building processes and scaling them in fast-paced environments

- English proficiency (B1+) for effective collaboration within our international community

Our ways of working:

- Innovative Spirit: a team from the best technical universities

- Honest Feedback: valuing open, transparent communication

- Supportive Team: a strong, collaborative community

- Celebrating Achievements: recognising our wins together

- High-Tech Environment: a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances

Our benefits:

- Relocation support to Colombia (Bogotá) with full visa & permit support to the employee and family

- Flexible work from our office

- Healthcare Coverage

- Education Budget: Language lessons, professional training and certifications

- Wellness Budget: Mental health and fitness activity reimbursements

- Vacation policy: 20 working days of annual leave and paid sick leave