Order & Revenue Management Specialist

Job Overview

Responsible for providing value-added service primarily through integrated product and service knowledge to existing and potential utility customers. Also responsible for management of Quote to Cash processes for product, license, project service and recurring service transactions to help achieve organizational sales objectives.

A Day In The Life

Prepare and manage customer quotes in Salesforce and SAP.
Review purchase orders, contracts, pricing, and approvals for accuracy and SOX compliance.
Create and maintain sales orders, billing data, assets, and cases.
Coordinate order changes, shipping, service completion, billing readiness, and stakeholder communication.
Resolve order, shipment, return, warranty, invoice, credit, sales tax, and customer issues.
Maintain contract, renewal, milestone, usage, and recurring billing information.
Support Accounts Receivable by correcting billing issues, processing credits, and resolving disputes.
Partner with Finance and Technical Accounting on revenue recognition, RAR, reconciliations, and ASC 606 requirements.
Monitor revenue triggers, documentation, coding, and timing risks.
Serve as the primary liaison among customers and internal business partners.
Provide product and process support, training, revenue projections, and account strategy support.

What will help you thrive in this role?

• 4-5 years of experience in an accounting department or customer service
• Minimum of an Associate’s degree or 5 years of equivalent post-secondary experience in
Business, Administration or related field
• Sales and use tax experience and knowledge is a plus
• Proficiency in Microsoft Excel
• Knowledge of SAP preferred
• Strong communication and analytical skills
• Strong attention to detail
• Self-starter who can work independently and execute projects effectively
• Ability to effectively identify issues, propose solutions and communicate effectively up the chain
of command

Hubbell Incorporated

Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently.

The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses.

We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe.

Hubbell Utility Solutions

Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible.

Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class.

The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.