Sr Lab Project Services Manager

IQVIABuenos Aires, Buenos Aires F.D.On-siteFull-timeSenior, 5–8 yearsListed 1 hour ago

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About this role

We are seeking Associate Project Services Manager to join IQVIA Laboratories at Buenos Aires, Argentina .

We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary:

Lead the operational delivery of complex clinical research projects while serving as a key point of contact for customers and internal stakeholders. Drive study setup, execution, oversight, and closeout activities to ensure high-quality delivery, customer satisfaction, and compliance with standard operating procedures and industry best practices.

What You'll Be Doing:

- Lead end-to-end study setup activities, including protocol and budget review, project planning, risk management, and stakeholder meetings
- Oversee study lifecycle management, including timelines, documentation, eTMF filing, monitoring, reporting, and customer deliverables
- Build and maintain strong customer relationships, acting as an escalation point for study-level and program-level issues
- Manage study scope, budgets, quality metrics, and service-related issues while driving continuous improvement initiatives
- Deliver protocol-specific training and presentations to sites, CRAs, customers, and investigator meetings
- Collaborate across operational teams to ensure successful execution of complex global clinical studies
- Support business development activities, customer presentations, and the development of customer-specific standards
- Mentor team members and contribute to process improvement, training, and operational excellence initiatives

What We Are Looking For:

- Bachelor's Degree in Life Sciences or a related field preferred. Other equivalent combinations of education, training, and experience may be accepted in lieu of a degree
- 5+ years of clinical or research industry experience, including 3 year project management / project set up experience preferred , or equivalent combination of education, training and experience
- Advanced English - CVs must be submitted in English
- Thorough knowledge of Project Management processes and central laboratory operations, including kits/supplies, logistics, laboratory operations, specimen storage, data reporting and transfers, and site alerts
- Demonstrated computer proficiency with Microsoft Office and company systems, or equivalent experience with similar centralized laboratory systems preferred
- Other equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

- Excellent interpersonal and customer management skills with the ability to build trusted client relationships
- Demonstrated ability to work effectively in a fast-paced environment while managing multiple priorities and deadlines
- Strong organizational, communication, problem-solving, and stakeholder management capabilities
- Experience successfully leading large, global, and complex Phase I-IV clinical trials preferred
- Ability to mentor others and contribute to continuous process improvement initiatives

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey.

To learn more about our benefits, visit https://jobs.iqvia.com/benefits.

If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible!

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.