Builder

Ideal Homes has an amazing opportunity for a driven individual to build for one of Oklahoma's leading Home builders.

What does it take? Our team is driven, energetic, and passionate about building people their ideal home.

As a valued team member you’ll receive:

- On-going annual training and mentoring

- Base salary and builder bonuses

- Company provided iPhone

- Health and retirement benefits

- Paid vacation

- Profit sharing

Performance Objectives:

- To manage the overall construction process of individual homes to ensure quality work (via Scopes of Work) Variance Analysis: that the home remains within the established budget, and that the home is delivered on schedule and to the customer’s satisfaction.

- To assist in establishing and maintaining the goals of Ideal Homes through the use of construction systems, Trade Contractor and Vendor relations, and exceeding the customer’s expectations via the planned homeowner meetings.

- To accept all responsibility for knowing and understanding all of Ideal Homes’ policies related to construction, and to act on those appropriately with the necessary urgency to accomplish our construction goals.

- To always be aware of internal customers and the business relationship that exists with them in order to insure that all communications between development, sales, construction, closing, customer care, accounting and estimating is timely, courteous and correct. This will help us achieve our ultimate goal of satisfying the customer.

- To accept all responsibility and be accountable for anything that takes place on their job sites and within their circle of influence, and to understand that it is perfectly acceptable and appropriate to seek help in accomplishing any of our goals.

- Manage field assistants when working in your community. Responsible for keeping track of quality/quality of work and adhering to company policies.

The Builder, as well as any other Ideal Homes team member, should always be aware that his/her actions should reflect our company core values, and that these values should be considered in any interactions with fellow team members, home buyers/owners, trade contractors and vendors. The core values of Ideal Homes are as follows:

- Integrity/Honesty: Being honest, reliable, and accountable.

- Quality: Building the best performing homes through our people and processes.

- Leadership: Inspiring higher performance from others through our actions.

- Relationships: Through respect, empathy, courtesy and responsiveness.

Knowledge, Skills and Abilities:

- Keep FAST updated daily, adhere to FAST FieldView Procedure.

- Maintain a high degree of integrity and honesty in all business dealings.

- Be professional in dress, manners, and conduct.

- Be a self-motivated individual and displays initiative.

- Keep personal agenda and ego separate from business.

- Be courteous and safety driven. Maintain a good driving record.

- Be able to handle emotional and confrontational people in a calm and professional manner. Never lose composure.

- Be able to read and understand plans and specifications completely. Have a good understanding of land development plats and As Builts.

- Maintain good relationship with all trade contractors, vendors, customers, team members, municipal inspectors and treat them with respect.

- Be knowledgeable of all applicable building codes, OSHA requirements, and other legal restrictions.

- Know and understand the performance criteria and construction standards (scopes of work) of each of the trades.

- Understand and follow all policies and procedures in the Builder’s binder. Maintain safe job sites.

- Understand and enforce all agreements made with external customers in a fair and diplomatic manner, i.e. Trade Contractor Agreement.

- Understand role of the Builder’s interaction with the following departments:

- Ideal Design (IDI): Notify problems with plans; to the Division Manager

- Estimating: Help control and report variances, notify Division Manager with proper documentation. Focus on eliminating material misuse and offer suggestions for improvement.

- Accounting: Be responsible for approval of purchase orders from trade contractors when jobs are 100% complete.

- Closing: Keep FAST FieldView up-to-date on status during construction and when home becomes ready to close (including any escrow arrangements that need to be done).

- Customer Care: Seeing that home is 100% when presented to customer care for the homeowner orientation. If any item arises from the orientation, those will be taken care of immediately before the home will close. Notify parties if items don't get complete.

- Anticipate, prevent and solve problems (proactive vs. reactive) within his/her authority.

- Delegate responsibilities to subordinated and is responsible for their performance of those responsibilities.

- Make quick accurate decisions when necessary and take responsibility for his/her actions.

- Be responsible for reviewing business forms, checklists, and reports which aid in controlling those aspects of the construction process and which fall under the Builder’s responsibility.

- Have a continuous improvement mindset and use those techniques to help motivate employees, trade contractors and vendors to peak performance in quantity as well as quality.

- Understand the need for consistency in construction practices, finish quality and is supportive of all of Ideal Homes’ policies and construction standards. Make suggestions for improvement within the system.

- Attend all company meetings and be on time!

- Communicate with management on ways to reduce building costs and improve quality.

- Understand and approve the basic material and methods used by trade contractors and assure compliance with Ideal Homes’ construction standards.

- Make the transition from sales to production & production to customer care a pleasant experience for the home buyer.

- Turn negative customer perception to positive customer perception by removing ego (not taking things personally) and fully explaining problems and solutions.

- Be knowledgeable of industry performance standards and use this knowledge when handling upset customers.

- Be knowledgeable of all standard features of our homes and product line in which you build.

- Be knowledgeable of all packages and options offered by Ideal Homes.

- Represent Ideal Homes at all times in all places and maintain a high degree of integrity and loyalty to the company.

- Lead fellow employees, trade contractors and vendors by example. Walk the Walk!

Major Duties and Responsibilities:

- Be responsible for building up to 20 high quality homes at one time.

- Be responsible to build high quality homes in multiple communities

- Be responsible for quality work and customer satisfaction through the effective management of the customer process and use of Ideal Homes’ policies and systems.

- Coordinate, direct, and schedule the work of trade contractors and suppliers by giving sufficient advance notice to insure materials are delivered and trade contractors arrive on schedule using FAST FieldView software.

- Maintain a clean home while under construction, including site, streets, and surrounding areas.

- Strive to be the most profitable Builder any trade contractor or vendor can work with.

- Notify and reschedule job for vendors and trade contractors if jobs are not ready for the next trade to begin work.

- Evaluate and notify management of trade contractor and vendor performance.

- Walk homes on a daily basis! and review any quality issues or defects with Trade Contractors to ensure completion before Trade Contractor leaves the job.

- Be on-site inspecting during all concrete pours. The two of critical importance are the foundation and the slab. If the Builder’s schedule conflicts while these are being performed, notify the Division Manager.

- Instruct, train, and work with trade contractors and others to assure proper and approved methods of construction and operating procedures are being followed.

- Be responsible for seeing that each job site has job signs, trash bins, and that addresses are visible at all times.

- Notify and communicate field variance to the Division Manager so that appropriate action can be taken to prevent them in the future.

- Notify the Division Manager of any errors in plans immediately to prevent any future problems.

- Coordinate the return of all excess material. Make sure credits are received.

- Develop good customer relations with each customer based on timely performance and follow-through to ensure customer satisfaction.

- Schedule and be prompt to all meetings with customers. The following are planned encounters:

Pre-Construction Meeting.

- Weekly phone calls/emails/texts (Customers preferred method).

- Pre-Drywall Walks.

- Homeowner Orientation

- Handle all negative situations and customer concerns in a diplomatic and professional manner while maintaining excellent relations with homeowners. Know when to say no and how to do it in a way that does not offend the customers (listening, acknowledging their concerns and communicate Ideal Homes position). Fully explain to customers why something cannot be done and empathize with them. Remember that oftentimes they just want to vent their frustrations and all they need is someone to listen.

- Be responsible for implementation of all Ideal Homes’ construction standards and quality procedures.

- BE SURE JOBS ARE READY FOR THESE INSPECTIONS! THIS IS NOT TO DO A BUILDER PUNCH LIST!

- Review quality checklists, and purchase orders with each trade before the job is started.

- Conduct detailed inspections of all trades when the work is completed. Ensure all punch list items are completed quickly and professionally.

- Make sure all punch list items are completed quickly and professionally. Make necessary repairs properly.

- Walk each completed home prior to customer walk-through to make sure that the home is complete and meets Ideal Homes’ quality standards.

- Monitor construction times and focus attention of all construction personnel to ensure a smooth, efficient, and continuous flow of work on each individual home.

- Keep individual homes on their daily schedule per FAST Fieldview.

- Always be aware of upcoming stages on homes and communicate with other Builders and Division Managers to insure proper trade contractor scheduling.

- Anticipate any production problems, Trade Contractor issues or bottlenecks so production delays can be fixed in advance and homes do not lose time on their schedule.

- Monitor the construction progress reports to keep homes on schedule with key stages.

- Conduct detailed inspections of each phase of construction before any work is authorized for payment. Use the Ideal Homes’ scopes of work for inspection, quality control, and standard operating procedures.

- Review purchase orders and monitor authorization of payments to correct trade contractors and material suppliers by the accounting department. Make sure trade contractors’ work is 100% complete before authorizing payment.

- Create variance purchase orders (VPO’s) in FAST FieldView (or e-mail) daily for all items which were not included in the original purchase order and accurately justify any reasons for variances.

- Keep all jobs updated in FAST and up to current activity everyday.

- Work with new Builders to properly train them on Ideal Homes’ policies and procedures. Act as a mentor when asked to train new Builders and Trade Contractors.

- Acknowledge and accept responsibility of the Builder’s job and understand that he/she has the most impact on the quality and profitability of Ideal Homes. Conduct him/herself accordingly at all times and hold all trade contractors and vendors responsible for the work and agreements made with Ideal Homes.

Qualifications

Qualifications:

- Bachelor’s Degree or higher preferred.

- Experience in construction processes desired

- Strong written and oral communication skills.

Days/Hours:

- Monday – Friday, 8:00 a.m. – 5:00 p.m.

FLSA Status:

- Exempt

Physical Demands

Ability to perform job site visits on un-level terrain to verify condition practices & quantities. Also, the ability to drive to vendors & suppliers location will be needed

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. Must be able to safely climb ladders to check trade contractor work.

Work Environment

Job requires inside office work and on site construction visits. Must be able to work in all types of weather and various noise levels.