Mortgage Loan Officer

Since 2017, Flourish has been on a mission to help financial advisors evolve from holistic

advice to holistic implementation to better serve their clients and grow their businesses. We

focus on independent Registered Investment Advisors (RIAs), delivering financial products that

advisors can’t easily access today through beautiful, scalable, and easy-to-use technology.

Today, we work with over 1,100 RIAs that collectively represent more than $2.6T in assets under

management across two products: Flourish Cash and Flourish Lending. Headquartered in New

York City, we are an independently-operating, wholly-owned subsidiary of MassMutual Life

Insurance Company.

Read on if you are interested in joining a dynamic, highly-collaborative, rapidly-growing

startup—backed by the support and stability of a Fortune 500 company.

About You

You are an ambitious self-starter who is looking to join a new division of a fast-growing fintech

as one our first Mortgage Loan Officers. You love providing truly white-glove client support and

have excellent communication and problem-solving skills — with an established track record of

successfully managing a large pipeline of home loans. With deep knowledge of the mortgage

industry, you can leverage your consultative skills to help educate clients on the best available

products to them.

You’re equally adept at working with internal partners across the organization as you are in

gracefully handling complicated communication directly with clients. You’re excited to join a

small, growing team at a fast-paced fintech, as you are extremely self-motivated, excited to

contribute to building a lending program from the ground up, love identifying and solving

problems, and are motivated by the prospect of driving change in the lending industry.

About the Role

As a Mortgage Loan Officer on the Flourish team, you will be tasked with providing our clients

with an exceptional borrowing experience while also contributing to teamwide efforts in

developing a recently-launched business line. Your primary responsibility will be to quickly and

seamlessly execute home financings by working directly with financial advisors and their clients,

prioritizing speed of responsiveness and white-glove service throughout the entirety of the loan

lifecycle, with all opportunities sourced through a unique new distribution channel. At the same

time, you will contribute to our overall efforts in building out the business line, whether that is in

assisting in development of new policies and procedures, trialing new software, or suggesting

countless improvements as we work to improve everything from the client experience to speed

of closing.

Principal Responsibilities

● Consult and educate clients to assess their financing needs and guide them toward the

most suitable mortgage solutions, helping them secure the best financial outcomes

● Develop and maintain strong relationships with financial advisors, collaborating to create

a seamless and positive home-buying experience for end clients

● Serve as the primary point of contact for all home financing inquiries, providing expert

knowledge on key products, particularly jumbo transactions

● Manage an ongoing pipeline of loans, focusing primarily on home purchases, refinances,

and HELOCs

● Drive a best-in-class conversion funnel leveraging data to inform actions

● Work cross-functionally across product operations, and technology to ensure optimal

customer outcomes

● Manage your loan pipeline to ensure you are always on top of client communications,

even if it occasionally requires work outside non-standard business hours

● Obtain mortgage licensing in an estimated 15-20 states, with support from Flourish for

registration and ongoing continuing education

● Maintain excellent communication with internal Flourish leadership and stakeholders

● Exercise considerable judgment and analysis to arrive at recommendations and/or

conclusions

● Stay current on general trends in the financial markets and mortgage industry, with a

focus on wealth management and lending

● This position is expected to be able to support across the continental US time zones

Minimum Qualifications

● Bachelor’s degree or equivalent practical experience

● 4+ years of mortgage lending experience

● Active NMLS license or registration

● Expertise in mortgage guidelines, including Fannie Mae and Freddie Mac, with a

preference for experience in Jumbo and non-QM loans

● Position is based in Dallas, requiring residency in the Greater DFW area

● Due to the nature of this position, as part of the background check process, candidates

must be able to pass a fingerprint background check to qualify as a fingerprinted person

under FINRA. For roles requiring registration, additional regulatory screenings may

apply, including a review of Form U5 disclosures and other relevant licensing

information.

Preferred Qualifications

● Strong relationship-building abilities, ensuring clear and timely communication with

advisors, borrowers, and agents

● Tech-savvy mindset, with the ability to quickly learn and adapt to new systems as the

mortgage industry evolves

● Mortgage licensed in multiple states

● A genuine passion for delivering exceptional customer service

● A proactive, ownership-driven mindset, treating responsibilities with care and dedication

At Flourish, we focus on ensuring fair, equitable pay by providing competitive salaries, along

with bonus and incentive opportunities and benefits for all employees.

Base Salary Range: $95,100 - $124,800 plus bonus

Salary Range:
$70,900-$93,000

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please  contact us  and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees.  Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.  For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.