About this role
Primary Responsibilities /Accountabilities/ Essential Functions:
1. Recruit new students to achieve new student goals for each term.
2. Mentor Admissions Advisors as assigned.
3. Assist with specials projects as assigned by leadership.
4. Lead team during times when leadership is otherwise unavailable.
5. Serve as SME on all partner institution knowledge and process.
6. Strive to reach the expected conversion goals for each stage of the recruiting process.
7. Interview prospective students through telephone and face-to-face presentations to determine motivation, interest level and academic qualifications.
8. Enter and record all prospect activities according to company policies.
9. Maintain knowledge of the partner's mission, accreditation, history, curriculum, courses, academic policies, and faculty.
10. Facilitate the distribution of informational materials through all appropriate channels.
11. Collect all required paperwork and documents for admission progression requirements.
12. Manage all aspects of a student’s secondary admission experience and ensure all proper documentation is obtained to ensure a seamless process in accordance with policies and procedures.
13. Participate in day-to-day operations activities, general administration, and special projects of the site.
14. Maintain a streamline of communication with Executive Director of Partnerships.
15. Other duties as assigned.
Equipment Used and Responsibility
- MS Office Suite
- Admissions processes, policies, and compliance
Supervisory Responsibilities
None
Experience/ Education
- Bachelor's Degree preferred
- 1 year of customer service, sales, or marketing experience.
- 4+ years of experience in an admissions function and/or 1+ years of management experience in an admissions function within a university/college setting if applying externally
- Call center and/or education recruiting experience preferred.
- Must work variable hours, including some evenings and weekends.
- Must pass pre-employment background investigation.
Physical Requirements:
- Sitting: 6-7 hours a day
- Standing: 1-2 hours a day
- Walking: 1-2 hours a day
- Lifting: Occasionally
- Carrying: Rarely
- Pushing: Rarely
- Bending: Rarely
- Squatting: Rarely
- Kneeling: Rarely
- Climbing: Rarely
- Reaching: Occasionally
- Grasping: Frequently
- Fine Eye to Hand Coordination: Continuously
- Driving: Rarely
- Work Environment: Office building on site. Work is performed primarily inside, subject to variations in temperature and weather, equipment noise and dust.