Catering Sales Manager

## Compensation Type
Yearly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Inspired by the human condition in its many forms, E11EVEN Club Hotel & Residences were created to promote an exclusive, personal and self-curated way of being. At the Residences, choice surrounds you all day long.

Whether you jetset or prefer to reset, these residences offer moments and experiences that speak to each individual’s taste and preference. Located within the creative and thriving metropolis of Miami, E11even Club Hotel & Residences perfectly reflect the vibrancy of its surroundings, people and culture.

So reimagine yourself here and get to the essence of what living your way, is truly all about.

Overview

The Catering Sales Manager drives revenue and enhances guest experiences at E11EVEN Club Hotel & Residences through the effective sale and coordination of catering events. Under the direction of the Director of Sales, this position prospects, books, and plans catering business for assigned accounts and markets. This position requires strong sales skills, exceptional interpersonal skills, and hospitality experience. The work schedule will include days, evenings, and weekends based on scheduled events or hotel needs.

Responsibilities

- Execute sales plans and action plans to achieve individual catering revenue goals, in line with the strategy set by the Director of Sales.

- Identify and cultivate relationships with clients, including corporate accounts, social clients, event planners, and industry partners.

- Prospect, qualify, and close catering opportunities, ensuring a steady pipeline of business.

- Collaborate with the culinary and banquet operations teams to customize menus and event packages that meet client needs and exceed expectations.

- Coordinate all aspects of catering events, including site visits, menu tastings, room setups, and logistics, to ensure flawless execution.

- Draft thorough Banquet Event Orders (BEOs) that lead to precise execution.

- Negotiate contracts and pricing with clients within established guidelines, adhering to hotel policies and revenue management guidelines.

- Monitor market trends and competitor activity, and share findings with the Director of Sales.

- Prepare weekly and monthly sales reports and provide input for catering forecasts and budgets.

- Represent the hotel at industry events, trade shows, and networking functions to promote the venue and generate new business opportunities.

- Perform other duties as assigned to meet business needs.

Qualifications

- Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.

- Two to three (2-3) years of sales experience in the hospitality industry, with a focus on catering and events.

- Proven track record of meeting and exceeding sales goals.

- Strong negotiation, communication, and interpersonal skills, with the ability to build rapport and trust with clients and colleagues.

- Exceptional organizational and time management abilities, with the capacity to prioritize and manage multiple events simultaneously.

- Proficiency in Microsoft Office Suite and Delphi sales management software.

- Knowledge of the local market and industry best practices.

- Ability to travel occasionally to attend trade shows and conferences.

Benefits

We are pleased to offer to our full-time associates a comprehensive and competitive benefits package designed to support your health, well-being, and financial future.

- Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance401(k) Retirement Plan with employer matching contributions

- Paid holidays

- Paid vacation

- Paid sick leave (provided in accordance with applicable law)

- Employee assistance program (EAP)

- Educational opportunities / Tuition reimbursement

- Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

- 8 paid holidays per year

- Up to 20 days of paid vacation per year, based on classification and length of service

- Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

- 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year

- Up to 20 days of paid vacation per year, based on classification and length of service

- 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

- 8 paid holidays per year

- Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.

- Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement (“CBA”). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions

Posting Date

This job opening was posted on 10/13/2026 and will remain open for at least 75 days.