DevOps Engineer

We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!

The DevOps Engineer is responsible for developing, maintaining, and improving the systems and automation that support software development, deployment, and application performance at Tower Loan. This position plays a key role in streamlining technology operations, improving system reliability, and supporting efficient software delivery across the company.
Duties/Responsibilities:

- Design, develop, and maintain continuous integration and continuous deployment (CI/CD) pipelines to support efficient and reliable software delivery.
- Automate application builds, testing, packaging, deployment, validation, and rollback processes to reduce manual effort and improve consistency.
- Develop standardized deployment processes and reusable automation solutions across development teams and applications.
- Configure, administer, and maintain Octopus Deploy, including deployment projects, environments, workflows, approvals, and reusable templates.
- Integrate Octopus Deploy with source control, build systems, artifact repositories, container registries, and Kubernetes platforms.
- Manage Git-based source control workflows using Bitbucket and GitHub, including branching strategies, repository permissions, and code review processes.
- Support the build, deployment, and operation of modern .NET applications, APIs, services, and background processes.
- Develop and maintain Docker containers, container registries, image versioning, and security standards.
- Deploy, configure, and support Kubernetes applications, including application configurations, resource management, networking, and system health monitoring.
- Implement and maintain application monitoring, centralized logging, performance tracking, and alerting solutions.
- Monitor application availability, response times, error rates, and system performance to identify and resolve potential issues.
- Develop automated deployment validation, health checks, and rollback procedures to minimize service disruptions.
- Automate routine infrastructure, deployment, and monitoring tasks using PowerShell, Bash, Python, APIs, or other appropriate tools.
- Collaborate with software development teams to improve deployment reliability, application performance, and consistency across environments.
- Maintain secure management of credentials, system access, certificates, and deployment permissions.
- Troubleshoot deployment failures, application performance issues, and infrastructure-related problems to support reliable production operations.
- Evaluate DevOps tools and processes and recommend improvements to automation, efficiency, and system reliability.
- Perform all other duties as assigned.

Required Skills/Abilities:

- Strong knowledge of DevOps principles, software delivery practices, and release management.
- Experience designing and maintaining CI/CD pipelines and automated deployment processes.
- Strong understanding of Git-based source control, containerization, and Kubernetes.
- Knowledge of modern .NET applications and enterprise software environments.
- Strong troubleshooting, analytical, and problem-solving skills.
- Ability to develop reliable automation solutions and manage multiple technical priorities effectively.

Education and Experience:

- Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field preferred. Equivalent professional experience may be considered.
- Three or more years of experience in DevOps, software engineering, systems engineering, release engineering, Site Reliability Engineering, or a related field preferred.
- Demonstrated experience implementing production CI/CD pipelines and deployment automation required.
- Hands-on experience with Octopus Deploy, Bitbucket, GitHub, Docker, Kubernetes, and modern .NET applications strongly preferred.
- Experience with application performance monitoring, centralized logging, and observability platforms preferred.
- Experience with scripting and automation tools such as PowerShell, Python, Bash, and REST APIs preferred.
- Familiarity with GitHub Actions, Bitbucket Pipelines, Azure DevOps, Jenkins, or similar CI/CD platforms preferred.
- Experience with Helm, Terraform, Ansible, Infrastructure as Code, SQL Server, IIS, or Linux environments preferred.
- Familiarity with monitoring and development technologies such as OpenTelemetry, Prometheus, Grafana, Datadog, Dynatrace, Splunk, SonarQube, or similar platforms preferred.
- Experience supporting enterprise .NET applications, microservices, and production Kubernetes environments preferred.
- Experience in financial services, lending, or another regulated industry preferred.

Physical Requirements:

- Stand, walk, and/or sit for eight (8) hours a day.
- Communicate effectively, verbally, written, in person, via telephone, or electronically.
- Lift and maneuver up to 20 lbs.

The above description outlines the most significant job functions performed, but may include other similar functions or assignments not explicitly mentioned.