About this role
NATIONAL ACCOUNT MANAGER, FOOD SERVICE
Talented sales professional with proven experience in developing brands and accounts, who is willing to succeed and grow with us. This position is responsible for selling to national accounts, exceeding monthly, quarterly, and annual revenue and profitability targets for the Mexilink Foodservice product lines. This is a remote position, and a home office is required.
Your responsibilities will be:
- Meeting weekly with national account customers specifically focusing on increasing share to meet product volume minimums while maximizing product profitability.
- Proactively reaching out to customers to provide innovative solutions and sell the entire Mexilink portfolio of brands.
- Working with procurement and other customer business units (e.g., Marketing), to sell consultatively, leveraging our companys strengths and value proposition.
- Establishing senior-level relationships with prospects to leverage and acquire new business.
- Implementing and executing annual customer sales plans, including setting proper pricing policies to maximize profitability of the customer business.
- Collaborating with Finance and Sales on new customer product quotes to maximize profitability to meet target by foodservice national account customers.
- Communicating to customers Mexilink terms and conditions related to order lead times.
- Presenting Mexilink product portfolio to foodservice national accounts customers for new business opportunities; educating the buyer on advantages and benefits of product portfolio and selling features, advantages, and benefits.
- Work with identified customer targets to fill product volume and profitability gaps.
- Conducting quarterly customer business reviews reflecting volumes, product mix, trade spend, samples spend, product specifications, cost saving initiatives, and pricing.
- Using Microsoft Dynamics (CRM) weekly to document key customer meetings, phone conversations related to new sales opportunities, weekly forecasts, and proper contact management. Documenting weekly sales activities to drive new sales, such as proposal delivery, account reviews, new product trials, issue resolution.
- Acting as a product expert to customers, vendors, and other departments to address and resolve inquiries and problems.
- Monitoring and reporting on market trends and conditions, competitive products and pricing, sales activities of competitors, existing and new product sales potential, and other related information as appropriate.
- Working with customer service on customer issues, ensuring pricing correctly reflects marketing/rebate programs, brokerage, and freight.
- Managing customer requests for new products to ensure successful performance.
- Communicating necessary information to appropriate parties, including brokers and customers, such as company policy updates, price lists, product specifications and POS material.
- Equipping food brokers to become effective representatives of Mexilink interest in the marketplace, by providing training to sell specific products, performing joint sales calls as necessary, motivating and coordinating their sales activities to maintain, increase, or initiate sales of specific products.
- Ensuring appropriate customer complaint resolution, including working with vendors, customer service, and quality departments.
- Attending national trade shows and customer food shows to actively position and sell Mexilink products.
- Timely and accurate completion of duties.
- Travel is required when necessary.
Qualifications
- 5+ years sales/marketing/development experience with a distributor, or with another company within the foodservice industry.
- Result-driven, have experience developing and executing highly impactful sales strategies.
- Highly strategic in identifying and pursuing new prospects, have excellent negotiation and presentation skills.
- Comfortable presenting to senior level audiences.
- Ability to function at a high level with minimal supervision, stay organized and adjust to constantly changing priorities.
- Flexibility, sense of urgency and self-enthusiasm is important to succeed.
- An energetic, forward-thinking, and creative leader with high morals.
- Attention to details with the ability to multi-task in a high-paced environment.
- Able to work efficiently during both on-site and off-site events.
- Ability to translate corporate strategy into sales/business development successes and create ongoing relationships with operators.
- Ability to travel.
- Proven track record in building good relationships with external and internal customers.
- Excellent written and oral communication skills and must be able to communicate effectively across all levels of the organization.
- Demonstrated ability to achieve performance goals with minimal direction.
- Must thrive in an entrepreneurial environment.
- Promotional program development experience.
- Has experience creating and growing strong business relationships.
- Proven analytical skills and understanding of data and its applicability to the category.
- Computer literacy with expertise in MS Teams, Word, Excel and PowerPoint, MS Dynamics/ or other CRM.
Physical demands:
The team member must regularly lift and move up to 10 pounds and occasionally lift and/or move up to 25 pounds. While performing the duties of this Job, the team member is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The team member is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl.
Our work environment:
We work to maintain the best possible environment for our team members where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, plans and culture.
Our benefits:
- Competitive salary and performance-based bonuses.
- Comprehensive healthcare and wellness benefits.
- Retirement savings plan.
- Professional development opportunities.
- A collaborative and innovative work environment.
- Life insurance.
- Paid Holidays.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.