About this role
Habitat America, a growing property management company, is seeking an experienced and professional Leasing Consultant to join our team at Broadview and Woodcliffe Apartments in Baltimore, MD. This is a full-time position (40 hours/week) .
We are looking for a highly motivated, energetic individual with a positive, "can-do" attitude who is passionate about providing exceptional customer service and helping residents feel at home.
Position Overview: The Leasing Consultant is responsible for the day-to-day leasing and administrative operations of the community. This role plays a key part in maintaining strong occupancy levels while delivering an outstanding experience to prospective and current residents.
Essential Duties & Responsibilities:
- Greet and assist prospective and current residents in a professional and friendly manner
- Conduct property tours and effectively present community features and benefits
- Respond to leasing inquiries via phone, email, and in person
- Process rental applications and lease agreements for market-rate units
- Maintain accurate leasing files and documentation
- Manage office responsibilities including answering phones, filing, data entry, and general administrative support
- Coordinate with property management staff to ensure resident satisfaction
- Support marketing and outreach efforts to maintain strong occupancy
- Deliver excellent customer service consistent with Habitat America's standards
Qualifications:
- Minimum 2+ years of property management experience in a leasing consultant or similar role (required)
- Sales-oriented mindset with the ability to close leases
- Excellent communication and interpersonal skills
- Professional demeanor and energetic personality
- Strong organizational and administrative skills
- Proficiency with standard office software and property management systems
- Ability to work independently and as part of a team
EOE