About this role
This role helps to foster self-reliance, care for the poor and the needy, and provide opportunities for giving and service by: helping members become economically and emotionally self-reliant; providing access to essential food and clothing items, helping members prepare for and respond to disasters; and providing humanitarian aid to relieve suffering; thus furthering the mission of the Church. This position exists to provide operational processing, retail, and development management expertise of the day-to-day operations of a Deseret Industries Store. The incumbent will provide daily support to all store staff including the store manager. This support may include: conflict resolution, customer service, coordination of all retail and processing operations, development services, handling of store monies, staff and associate training, and ensuring that the mission and purpose of DI is being met. Customers include: Church leaders, associates, job coach trainers, store manager, store patrons, donors, volunteers, and missionaries. Customers can expect a professional and compassionate interaction with an Assistant Store Manager. They will be able to handle all matters that arise in a store with tact, skill, and honesty.
Bachelor's degree in related field of study: business administration, retail operations, or related.
Requires six years of experience with at least four years of experience managing others and operations in a retail and processing environment. Experience working with individuals who have a disability is a plus.
Ability to lead, coach, teach, and manage people and processes and effectively implement policies and procedures is a must to be successful as an Assistant Store Manager.
Proven track record in providing successful customer service, resolving conflicts, negotiation, and performance management.
Must be able to meet the physical demands of the job required which includes ability to regularly lift up to 25 lbs., to walk and stand for long periods of time, to bend, twist, stoop and climb as needed.