Site Reliability Engineer 2

OracleZapopan, JaliscoOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

Site Reliability Engineer part of Oracle Analytics Service Excellence (OASE) SRE team partnering with Oracle Analytics development teams to improve the reliability, availability, performance, operational support and maturity of Oracle Analytics Cloud services.

The ideal candidate is a hands-on Site Reliability Engineer with strong analytical skills and the ability to read, understand, investigate, and safely troubleshoot existing application code. This role requires diagnosing complex service issues across distributed systems, automation, infrastructure, and enterprise applications—using logs, telemetry, code investigation, and operational data to drive issues from detection through mitigation and prevention.

OASE develops tools, technologies, processes, and data-driven operating practices that improve service uptime, reduce time to mitigation, and enable scalable cloud operations. The team builds and operates internal services, automation, dashboards, and reporting capabilities that support Oracle Analytics customers, engineering teams, partners, and business growth. The ideal candidate enjoys working in an agile, customer-focused environment. This role is centered on improving uptime through proactive monitoring, incident response, code-level troubleshooting, automation, capacity analysis, operational tooling, patching, remediation, and continuous service improvement.