Team Member Relations Manager (37454)

The Team Member Relations Manager s upports the Human Resources Manager as a liaison in responding to Team Member issues. The Team Member Relations Manager r esearches Team Member complaints; assists in the communication of company and corporate decisions with regard to policy changes; works with and/or suggests to Human Resources Team Members, programs affecting workplace culture.  Administers Team Member benefit plans such as life, health dental, disability insurance, Leave of Absence and Workers’ Compensation

Team Member Relations Manager Essential Duties and Responsibilities (other duties may be assigned)

- Maintains a high visible presence and direct contact with Team Members within their normal work environment

- Makes recommendations to the Human Resources Manager to establish policies and procedures to improve Team Member Relations

- Researches concerns and issues of active Team Members

- Knowledgeable of company, departmental and central policies, policy changes and decisions

- Communicates appropriate information to Team Members as directed

- As directed by the Human Resources Manager, shall coordinate Team Member forums as needed

- Provide excellent guest service

- Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures

Supervisory Responsibilities

None

Qualifications

- High school diploma or GED

- 2 years of college preferred

- 2-3 years Human Resources experience required or a combination of related education and experience

- Strong management and computer skills

Working Conditions/Physical Demands

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1-mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to work in a smoke filled environment. Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will escalate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.