Client Account Manager (12 Month Fixed Term)

Job Requisition ID: 42056

- Build your career supporting some of Deloitte's most important client relationships

- Thrive in an innovative, collaborative people culture

- Mentoring, coaching and leadership programs to help you make an impact that matters

Join Deloitte as a Client Account Manager (12 Months Fixed Term) supporting a priority client account from Sydney or Melbourne and helping the Client Service Team deliver exceptional client outcomes.

What will your typical day look like?

Working closely with the Lead Client Service Partner and broader Client Service Team, you'll support account management, client relationship development, opportunity progression and account operations. A key part of the role is helping coordinate account activities, maintain account plans and keep growth initiatives moving with clarity and momentum.

You'll help deliver account meetings, leadership engagement, strategic events, communications and client interactions across the account. There is also strong exposure to the sales lifecycle, where you'll support pursuit teams with proposal coordination, pipeline tracking, access to firm resources and the development of client value propositions.

With client insights, revenue data and pipeline information at hand, you'll help improve decision-making, account performance and the overall client experience. The role brings you into contact with a wide mix of stakeholders and gives you the chance to strengthen how account management processes and ways of working are delivered.

About the team

This role sits within Deloitte's Growth business and supports a priority client account as part of the Growth Enablement and Client Service Team. You'll work alongside senior leaders, account teams and business development professionals across the firm to bring together industry insights, relationship opportunities and firmwide capabilities in support of the client. It's a highly collaborative role that offers strong exposure to strategic client relationships and growth initiatives.

Enough about us, let's talk about you

You may have all or some of the following skills/experiences:

- 3-5 years' experience in account management, sales enablement, business development, client relationship management or a similar role

- Experience working in professional services, consulting, technology, financial services, or another relationship-driven environment

- Understanding of account planning, client relationship management and business development practices

- Exposure to sales processes, pipeline management, pursuit coordination or proposal support

- Strong analytical and organisational skills, with the ability to interpret client, revenue and pipeline data

- Ability to build relationships and work effectively with stakeholders across different levels of an organisation

- Strong communication, PowerPoint and Excel skills, along with experience using CRM systems and pipeline management tools

- A proactive and collaborative approach, with the ability to manage multiple priorities in a fast-paced environment

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We're always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction - whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity and inclusion. We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone's perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.

We help you live and work well. To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Next Steps

Sound like the sort of role for you? Apply now, we'd love to hear from you!

By applying for this job, you’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.