Strategic Account Manager

LRQAMumbai, MaharashtraOn-siteFull-timeMid level, 2–5 yearsListed 2 hours ago

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About this role

- Drive revenue growth for LRQA's open-house training, in-house corporate training, and ISO certification services across India.

- Identify and develop new business opportunities for standards including ISO 9001, ISO 14001, ISO 45001, ISO 27001, ISO 42001, ISO 22301, ISO 27701, ISO 19443, FSSC 22000 , and related training programs.

- Build relationships with key stakeholders including Learning & Development, HR, Quality, EHS, Operations, Information Security, Sustainability, and Business Excellence leaders within target organizations.

- Promote and expand participation in LRQA's public training portfolio while developing customized corporate training programs for large enterprise clients.

- Generate demand for Internal Auditor, Lead Auditor, Awareness, Foundation, Implementation, and sector-specific training solutions across industries.

- Develop and manage a strong national sales pipeline, ensuring achievement of annual training and certification revenue targets.

- Drive cross-selling opportunities between training, certification, cyber security, ESG, inspection, supply chain assurance, and sustainability solutions.

- Support strategic account management by identifying capability-building and certification opportunities within existing key accounts.

- Collaborate closely with trainers, auditors, technical experts, and operations teams to deliver a seamless customer experience and maximize customer retention.

- Organize and promote webinars, roundtables, workshops, and industry engagement programs to increase market visibility and generate qualified opportunities.

- Work with regional sales teams to expand LRQA's footprint across major sectors including Manufacturing, Pharmaceuticals, Chemicals, Food & Beverage, Automotive, Energy, Infrastructure, IT & Digital Services, Logistics, and Hospitality.

- Maintain accurate sales forecasting, pipeline management, and customer engagement plans through CRM systems while supporting LRQA's long-term growth objectives in India.