Senior Observability Architect

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Job Description:

We are looking for an Observability Architect that will define the observability strategy across a multi-technology estate, establish trusted relationships with senior stakeholders, and translate ambition into an actionable end-to-end architecture spanning applications, cloud, infrastructure, networks and service operations. Our observability platform is powered by Splunk. Deep Splunk architecture expertise is therefore essential, as you will lead the design of the platform that brings this vision to life.

Key Responsibilities:

- Define and evolve the enterprise Observability and AIOps strategy, architecture principles, target architecture and roadmap.

- Act as a trusted adviser to senior technology, operations and business stakeholders, turning complex challenges into clear architectural decisions.

- Lead the end-to-end architecture of the Splunk platform, including scalability, resilience, security, performance, and lifecycle management.

- Define telemetry, data-ingestion and integration patterns across applications, infrastructure, cloud, networks and service management.

- Own architecture governance for the observability domain, including HLDs, reference architectures, standards, design decisions, and assurance.

- Evaluate emerging capabilities and influence platform direction through innovation, technology assessment and vendor engagement.

Experience & Qualification:

- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

- Minimum 10 years of relevant experience in Splunk architecture, observability, monitoring, and enterprise IT operations

- Fluent English communication skills, both written and verbal.

- Mandatory expertise in enterprise Splunk architecture across on-premises, cloud, and hybrid environments.

- Strong knowledge of Splunk data ingestion, indexing, search, clustering, high availability, disaster recovery, and security.

- Proven experience defining observability strategies and architectures for large-scale enterprise environments.

- Strong expertise in telemetry, service monitoring, SLI/SLO management, event management, AIOps, operational analytics, and user experience monitoring.

- Ability to design and integrate observability solutions across multiple technologies and platforms.

- Experience establishing architecture standards, governance frameworks, reference architectures, and adoption roadmaps.

- Hands-on experience with Splunk ITSI, including service models, KPIs, service health monitoring, event correlation, and operational dashboards.

- Ability to produce High-Level Designs (HLDs) and provide technical leadership throughout implementation and delivery.