Field Supervisor

Company Overview

ShotVet is one of the fastest-growing pet vaccination companies in the nation, making quality preventive pet care more affordable, convenient, and accessible to families across the country.

Our mission is simple: keep pets healthy without forcing families to choose between quality care and everyday needs. Through our convenient retail clinic locations, our compassionate veterinary teams provide affordable, low-stress preventive care while creating positive experiences for pets and their owners.

At ShotVet, we're a purpose-driven team that believes in doing the right thing, taking ownership, working hard, and creating meaningful moments for the people and pets we serve. As we continue to grow nationwide, we're looking for strong leaders who share these values and want to make a real impact.

Position Summary

ShotVet is seeking a results-driven Field Supervisor to lead and support multiple mobile veterinary clinic teams, drive sales growth, and ensure operational excellence across assigned locations.

This is a hands-on leadership role for someone who enjoys being in the field, developing people, solving problems, and taking ownership of business results. You'll be responsible for coaching and motivating clinic teams, improving sales performance, managing operational costs, and ensuring every location delivers an exceptional experience for pets and their families.

The ideal candidate brings a strong business mindset, experience managing multiple locations, and a proven ability to lead teams toward measurable results. You'll balance people leadership with financial accountability, helping teams achieve revenue goals while maintaining efficiency, safety, and quality service.

At ShotVet, our core values guide everything we do:

- Create Magical Moments: Recognize individual needs, step in without being asked, and treat every person and pet with warmth and care.
- Do the Right Thing: Lead with honesty, integrity, and accountability in every decision.
- Bring the Grit: Stay focused, work through challenges, and follow through on commitments.
- Own the Outcome: Take responsibility for results, solve problems proactively, and lead by example.

If you're a motivated field leader who knows how to build strong teams, drive business growth, and deliver results, we'd love to hear from you.

What You'll Do

Field Leadership & Team Development

- Lead, coach, and support multiple clinic teams to achieve sales, service, and operational goals.
- Provide hands-on field leadership Friday through Sunday, including launching teams, visiting clinic locations, and ensuring successful daily operations.
- Train and develop employees to improve performance, strengthen sales skills, and deliver exceptional customer experiences.
- Build positive working relationships with veterinary professionals, retail store partners, and internal teams.
- Keep employees engaged, motivated, and accountable for individual and team results.

Sales Growth & Revenue Performance

- Drive revenue growth by coaching teams to confidently recommend appropriate preventive care services for every pet.
- Monitor and improve Average Pet Transaction (APT) performance across assigned locations.
- Ensure field marketing materials are properly placed and retail partners are engaged in supporting clinic success.
- Identify opportunities to improve clinic performance, increase sales, and strengthen customer relationships.
- Collaborate with business development teams to resolve route challenges and maximize clinic opportunities.

Financial Management & Operational Efficiency

- Take ownership of financial performance, including revenue, gross margin, and operational expenses.
- Monitor and control staffing hours, veterinary compensation, fuel expenses, vehicle costs, and other operating expenditures.
- Manage resources effectively to meet budget expectations and improve profitability.
- Identify operational inefficiencies and implement practical solutions to improve performance.
- Ensure major purchases and expenditures follow company approval procedures.

Clinic Operations & Readiness

- Ensure clinic teams, vehicles, inventory, and equipment are prepared for successful weekend operations.
- Oversee vehicle cleanliness, maintenance, and operational readiness.
- Monitor inventory receiving, counting, distribution, and accountability.
- Address operational challenges quickly to minimize disruptions and keep clinics running efficiently.
- Maintain consistent communication with field teams and internal departments.

Safety, Compliance & Customer Experience

- Ensure teams follow company policies, safety procedures, and applicable veterinary care regulations.
- Promote a culture of accountability, professionalism, and continuous improvement.
- Maintain high standards for customer service, ensuring pet parents feel informed, valued, and confident in the care their pets receive.
- Lead by example in delivering ShotVet's commitment to compassionate, affordable preventive pet care.

Required Qualifications

- 2+ years of multi-unit management experience in retail, service, or a related industry.
- Demonstrated experience driving business growth, increasing revenue, or improving sales performance.
- Hands-on experience with profit and loss (P&L) management, EBITDA, budgeting, or financial performance accountability.
- Experience directly leading, coaching, and managing teams of five or more employees.

Compensation, Benefits & More

- Compensation: $48,000–$53,000 annually
- Bonus opportunity available; details to be discussed during the interview process.

Benefits:

- Paid time off (PTO, sick days, and vacation)
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance

Schedule: Friday – Tuesday, with Wednesdays and Thursdays off

Job Type: Full-time

Location: Longwood, FL 32779, field-based position