Software Business Analyst [Mid-Level / Bangkok Office-Based]

Job Summary

We are looking for an experienced and proactive  Software Business Analyst [Mid-Level] to join our Bangkok-based team.
In this role, you will work closely with clients, BDs, stakeholders, and development teams to analyze business needs and design effective custom software solutions. You will play a key role from pre-sale through project delivery, ensuring alignment between business goals and technical implementation.
You will also act as a trusted advisor to clients, recommending process improvements and helping them make informed decisions when balancing priorities, scope, and budget.

Key Responsibilities

- Lead business analysis work during pre-sale and project delivery.

- Meet with clients and stakeholders to understand business needs and project goals.

- Gather and document business, functional, and non-functional requirements.

- Translate requirements into clear user stories for the development team.

- Create process flow diagrams to explain system workflows.

- Work closely with developers and architects to design practical solutions.

- Participate in Agile/Scrum activities such as sprint planning and reviews.

- Validate solutions during development and UAT.

- Identify risks and communicate issues early.

- Use AI tools to help analyze requirements and organize information.

- Mentor junior or mid-level Business Analysts when needed.

Requirements

- Thai Nationality

- 5–7+ years of experience as a Business Analyst in software or system development.

- Experience working on complex software projects with multiple stakeholders.

- Fluent in English and Thai (spoken and written).

- Strong communication, analysis, and problem-solving skills.

- Experience working in Agile/Scrum environments.

- Familiar with tools such as Jira, Confluence, or similar tools .

- Understanding of APIs (REST) or data analysis (SQL) is a plus.

- Experience in FinTech, AI, E-commerce, ERP, or Logistics is an advantage.