About this role
P&O Ferries are recruiting a Port Manager to lead our Europoort operation and play a key role in the delivery of safe, efficient and commercially successful port services. Reporting to the North Sea Director, this position is responsible for leading operational performance, customer service, health and safety, employee engagement and financial performance whilst supporting wider business growth and transformation initiatives across our Freight Services Operations network.
Key responsibilities and duties:
- Lead all operational activities at Europoort, ensuring safe, efficient and cost-effective port operations.
- Deliver and exceed budget and P&L performance objectives.
- Drive a culture of continuous improvement through KPI monitoring and performance management.
- Lead and develop operational teams, building engagement and capability across the workforce.
- Collaborate with commercial, fleet, customer and onboard services teams to optimise service delivery and customer satisfaction
The ideal candidate will:
- Have significant experience managing port or terminal operations.
- Demonstrate strong leadership and people management capability.
- Have proven experience managing health, safety and operational risk.
- Possess strong commercial acumen, including budget preparation and cost control.
- Have experience working within maritime security and regulatory environments, including ISPS requirements.
Desirable:
- Experience leading organisational change and transformation programmes.
- Ability to develop business plans and identify growth opportunities.
If you have further questions then please reach out to the hiring manager Jorge Maruta, Head of Ports & Terminals, for an informal discussion.
At P&O Ferries we want you to be you. Not only will that make us stronger but will allow us to bring authenticity to everything we do. We know our customers come from all walks of life and so do our employees. We are all about connecting the world and that starts with finding connections with who you work with.
When we recruit, we want to you to bring your whole self to work, and we are working towards increasing diversity across all of our colleagues. We know we cannot be the best unless we recruit the best regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or neurodiversity. #pando
- Extensive experience managing port or terminal operations.
- Proven leadership and people management skills.
- Experience managing health, safety, and operational risk.
- Strong commercial acumen, including budget preparation and cost control.
- Knowledge of maritime security and regulatory environments, including ISPS.
- Ability to lead organizational change and transformation initiatives.
- Experience developing business plans and identifying growth opportunities.
- Excellent communication and collaboration skills.
- A proactive and results-driven approach to work.
- A commitment to safety, efficiency, and customer satisfaction.