Operational Resiliency Lead

FTMOPrague, PragueOn-siteFull-timeSenior, 5–8 yearsListed 1 hour ago

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About this role

As our Operational Resiliency Lead, you'll make sure FTMO and our broader group entities can keep serving traders when things go wrong — whether that's a cloud outage, a cyber incident, a key vendor failing or a building we can't enter. You'll own the business continuity, disaster recovery and crisis management framework end to end: mapping our important business services, setting impact tolerances, running realistic tests and turning every lesson into a concrete fix. You'll work closely with Engineering, IT, Security, Operations, Legal and senior leadership, so that resilience is designed into how we work rather than written into a binder once a year.

What will you do?

- Resilience framework

Own and maintain FTMO's operational resilience, business continuity (BC) and disaster recovery (DR) policies, standards and plans and allign them with applicable legislative and other requirements

- Business impact analysis

Identify important business services and map their dependencies on people, processes, technology, data and third parties

- Continuity and recovery planning

Build and keep current BC and DR plans for critical services, platforms and locations

- Testing and exercises

Plan and run a regular testing programme: tabletop exercises, control testing, DR failover tests and crisis simulations etc.

- Crisis and incident management

Own the crisis management plan and communication playbooks; coordinate the crisis team during major disruptions
- Support the Incident Response team on severe incidents and lead post-incident reviews for resilience lessons

- Third-party resilience

Assess the resilience of critical vendors and cloud providers, including exit and substitution plans

- Program Measurement

Develop and report on KPIs and KRIs to measure the effectiveness of the Resilience program

What do you bring to the table?

- 5+ years of experience in business continuity, disaster recovery or operational resilience, with a proven track record of owning a programme end to end
- Hands-on experience owning BC, DR or operational resilience programmes in a regulated or fast-growing tech environment
- Experience with end to end testing
- Solid understanding of cloud and hybrid infrastructure and how recovery works in practice
- Strong stakeholder management, comfortable challenging senior leaders
- Fluent English, both spoken and written

What would be nice to have?

- Working knowledge of DORA or NIS2
- Background in fintech, trading, payments or other financial services
- Experience with third-party risk management and vendor exit planning
- ISO 22301 Lead Implementer / Lead Auditor or similar certifications are preferred, but not mandatory

Why join the FTMO team?

- We are a Czech fintech that, since 2015, has grown from an idea into a global project . 🚀
- 300+ amazing teammates . We’re a great team who learn from each other every day.🤜 🤛
- How do we work ? We focus on meaningful work and open communication, while only adopting processes that make our lives easier.
- Prague, Národní třída. Enjoy our modern offices at the Quadrio shopping center, offering beautiful views and excellent accessibility.
- What if I don’t trade? No worries. We’ll show you what our product is all about and introduce you to the basics of trading.
- Free fruit, snacks, and coffee are always within reach in the office.
- How do we promote strong relationships and well-being? Company cottage, team building events, and running club.
- Flexible hybrid model. We prefer collaborating in person to keep the team spirit high, but we offer the flexibility you need to stay balanced.

*The benefits mentioned above apply to FTMO on-site employees in our Prague office.