About this role
About the role:
As a Technical Sales Manager , you will combine technical expertise and commercial acumen to support the growth of Barry Callebaut’s cocoa and chocolate solutions across the Greek market. You will work closely with customers, helping them develop applications, optimize products and identify new opportunities for growth.
This role requires strong customer engagement and technical knowledge, acting as the link between customers and Barry Callebaut's Sales, R&D, Marketing and Innovation teams. You will support a diverse customer portfolio including confectionery manufacturers, bakeries, pastry shops, HoReCa customers and distribution partners
Key responsibilities:
- Provide technical consultation and application support for cocoa-based products to both existing and prospective customers.
- Develop and maintain strong relationships with confectionery manufacturers, bakeries, pastry shops, HoReCa customers and distribution partners.
- Identify customer needs and recommend tailored product and application solutions to drive sales growth.
- Support product trials, demonstrations and implementation activities at customer sites.
- Collaborate closely with R&D, Marketing and Innovation teams to develop customer-focused solutions.
- Monitor and communicate emerging trends within the food, bakery, pastry and confectionery industries.
- Deliver technical presentations, customer trainings and workshops.
- Contribute to business development initiatives and support achievement of sales and profitability targets.
- Maintain accurate records of customer interactions, technical projects and business opportunities.
About you :
- Degree or professional training in Food Technology, Confectionery Science, Culinary Arts or a related field.
- Minimum 5 years of experience in technical sales, application support or product development within confectionery, chocolate, bakery or pastry sectors.
- Strong understanding of the BA/PA (Bakery & Pastry) and HoReCa environment.
- Proven ability to combine technical expertise with commercial and sales skills.
- Knowledge of current and emerging food and confectionery trends.
- Excellent communication, presentation and relationship-building skills.
- Customer-oriented mindset with strong problem-solving capabilities.
- Open to new commercial approaches, market trends and ways of working.
- Willingness to travel regularly to customer sites.
- Fluent in English, both written and spoken.