Customer Service Engineer Trainee

Job Requirements

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Customer Service Engineer Trainee based in Durban, South Africa.

In this role you will - Under Supervision :

- You complete a broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customer’s equipment and systems among others.
- You support customers remotely and onsite and provides 2nd and 3rd level user support in case of arising issues.
- You contribute to or conduct the maintenance and improvement of internal tools, equipment, processes, and data repositories
- You contribute to or execute activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning and management
- You may be involved in technical design and developments for service offerings as well as manage sub-contractors and monitor delivery.
- You will support all service processes and ensure optimal performance & efficiency in all process activities related to your area of responsibility.
- You will participate in training courses, including self-study, computer courses and on the job training as well as participate in skills development and knowledge transfer within the Customer Service Team.
- You will perform any other duties that may reasonably be expected from a Customer Service Engineer.
- This role provides support mainly for the Cape Town/ Port Elizabeth region however you may be required to support other regions.

Your qualifications and experience:

- Diploma in Electronics/ Mechatronics/ Electrical Engineering/Clinical Engineering.
- Valid driver’s license
- Own vehicle advantageous
- You must be able to work overtime during week and weekends as well as on public holidays.
- High performer
- Analytical thinker
- Strong verbal communication skills
- Must be South African Citizen

***Note: Mandatory: Must be a South African National, preferably from a designated diversity group

Who we are

We are a team of more than 74,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work

How we work When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at siemens-healthineers.com