Associate Sales Support Specialist

Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

At Light & Wonder, we're committed to creating unforgettable player experiences through innovative games, technology, and content. As a Sales Support Specialist, you'll play a key role in supporting our commercial operations across international markets.

Working closely with Sales, Legal, Finance, Production, Logistics, Compliance, and Customer Support teams, you'll help ensure customer orders are processed accurately and efficiently from quotation through to delivery. This is a highly collaborative role that combines administrative excellence, commercial awareness, and strong attention to detail to support our customers and business.

We're looking for people who share our values:

·       Dare to be Bold – We bring courage to work every day and aim for the extraordinary.

·       Uphold Integrity – We act with accountability, respect, and honesty in everything we do.

·       Never Settle – We continuously challenge ourselves to improve and innovate.

·       Celebrate Perspectives – We value diverse thinking and different viewpoints.

·       Win as a Team – We support one another and succeed together.

Work Pattern: This role is based in our Rubí office and requires attendance 4 days per week. Regular on-site working is essential due to the highly collaborative nature of the role, partnering closely with multiple business functions to manage customer orders, coordinate shipments, and support commercial operations across international markets.

Please note: We’re unable to provide visa sponsorship for this role. Applicants must already have the right to work in Spain without requiring sponsorship now or in the future.

What You'll Do

- Support the sales team with the preparation of quotations, proforma invoices, configuration sheets, and conversion request documentation.
- Prepare customer contracts and amendments, coordinating approvals with the Legal team where required.
- Maintain accurate order and pipeline information within internal systems to support forecasting and reporting activities.
- Review order documentation, configure orders correctly within systems, and release orders to production in a timely manner.
- Coordinate with internal stakeholders including Sales, Finance, Compliance, Legal, Production, Shipping, and Field Service teams to resolve issues and keep orders progressing.
- Manage shipping activities by preparing, reviewing, or obtaining required export and shipping documentation.
- Track and follow up on installation, conversion, go-live, and removal dates for participation orders, ensuring relevant stakeholders are informed.
- Support audit activities by maintaining accurate records and ensuring documentation is correctly filed and readily available.
- Monitor multiple priorities simultaneously while maintaining a high degree of accuracy and attention to detail.
- Contribute to continuous improvements in processes and customer service across the sales support function.

What You'll Bring

- Demonstrable profesisonal experience, ideally within an international or multinational environment.
- Fluent English, Spanish, and French language skills, both written and spoken.
- Strong knowledge of Microsoft Office applications, particularly Excel, Word, and Outlook.
- Understanding of international trade processes, shipping documentation, and Incoterms would be advantageous.
- Experience working with ERP systems such as Oracle or Navision is preferred.
- Excellent organisational skills with the ability to prioritise tasks and manage deadlines effectively.
- Strong attention to detail and a commitment to accuracy.
- Confident communication skills and the ability to work collaboratively across multiple teams and functions.
- Adaptable and flexible approach with a willingness to support changing business needs.

Qualifications

- University degree or educational background in International Trade, Business Administration, Commerce, or a related field.

How You'll Grow

- Develop a strong understanding of international sales operations and commercial processes.
- Gain exposure to multiple areas of the business, including Legal, Finance, Logistics, Manufacturing, and Customer Support.
- Build valuable experience in a global organisation while supporting customers across a range of international markets.

What Can We Offer You?

- Annual performance bonus
- 22 calendar days annual leave
- Restaurant ticket voucher
- One day of paid leave to support charitable projects.
- One paid day for a personal celebration, such as a birthday.
- A Half Day for Health to support your wellbeing.
- Private medical insurance for you and your dependents
- Employee Assistance Programme (EAP).
- A collaborative culture with regular social events and team activities.

Please note : We’re unable to provide visa sponsorship for this role. Applicants must already have the right to work in Spain without requiring sponsorship now or in the future.

This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of the role. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.