MULTIMEDIA MARKETING CONSULTANT-INSIDE SALES

Specific Responsibilities:

- Provide advertising and marketing services to current customers while identifying and developing new business opportunities through outbound sales calls, email communications, and other sales and marketing initiatives.

- Maintain a customer-first environment through proactive service and support for internal and external customers.

- Collaborate with account executives, coordinators, and other departments to meet deadlines, maintain quality standards, support revenue growth, and control expenses.

- Coordinate and collaborate on revenue-generating special sections and projects, including sales, reporting, development, execution, and follow-up activities based on product requirements and project objectives.

- Coordinate advertising orders, ad copy, ad creation, ad tracking, and related production activities.

- Review, revise, and approve customer proofs to ensure accuracy and compliance with publication deadlines.

- Process advertising orders, enter and maintain customer information, and provide related administrative support.

- Respond to incoming customer inquiries and conduct outbound sales and follow-up activities.

- Conduct collection efforts on past-due customer accounts and collaborate with supervisors, managers, and accounting staff to resolve outstanding balances.

- Adhere to department standards, procedures, and quality expectations.

- Participate in the Great Game of Business and support company initiatives.

- Adhere to all company safety standards, including general workplace safety, cybersecurity, and regulatory compliance requirements.

- Perform all other duties as assigned.

Qualifications

Qualifications:

- High school diploma or equivalent required.

- Previous sales, customer service, office administration, or related experience required.

- Experience with outbound phone sales is preferred.

- Proficiency with Microsoft Office, internet applications, and general business technology.

- Strong verbal, written, and interpersonal communication skills.

- Ability to manage multiple priorities, maintain attention to detail, and meet deadlines in a fast-paced environment.

- Ability to work independently while contributing effectively within a team environment.

- Strong customer service, organizational, and problem-solving skills.

- Ability to adapt to changing priorities and business needs.

- Valid driver's license and adhere to company driving eligibility requirements, including proof of auto insurance.

- Demonstrated alignment with company core values and ESOP culture.

Physical Requirements:

- Prolonged periods of sitting, standing, and working at a computer.

- Ability to frequently communicate with customers, prospects, and employees in person, by telephone, and through electronic communications.

- Ability to regularly operate standard office equipment, including computers, keyboards, phones, and other office technology.

- Ability to move about the office and travel locally for customer meetings, sales calls, events, and company activities.

- Ability to occasionally lift, carry, and move materials weighing up to 20 pounds.