About this role
Required Skills:
- Proven experience in IT support environments (Service Desk and/or L2 support)
- Experience in client-facing roles with strong stakeholder interaction
- Strong analytical and problem-solving skills
- Experience with creating automation (e.g., Python), including running production-grade applications
- Solid understanding of cloud security fundamentals (IAM, least privilege, auditability, secure configurations)
- Strong communication skills in English (minimum B2 level), with the ability to work effectively in globally distributed teams.
Nice to have :
- The following would be considered an advantage:
- Experience with GCP (especially Cloud Run) and/or exposure to AWS or Azure
- Familiarity with DevOps concepts such as Git, CI/CD, monitoring, and release processes
- Hands-on experience with Apptio Cloudability or similar cloud cost management tools
- Understanding of FinOps and cloud cost management principles (tagging, cost allocation, budgeting, forecasting, reporting)
- Experience with Microsoft Power Platform
- Experience with API integrations and workflow automation.