Program Support Partner, Case Costing

POSTING END DATE:
2026-10-29

Position:
Program Support Partner, Case Costing
Department:
AS Info System Support - Data Operations
Position Status:
Temporary (Fixed Term)
Time Type:
Full time
Temporary Contract End Date:
2028-03-31
Non- Union

Location:
Peterborough, ON
Language:

English

Salary Range:
$44.60 - $55.76
per hour

THE PRHC DIFFERENCE:
Peterborough Regional Health Centre (PRHC) is a regional hospital delivering acute healthcare to a rapidly growing population of more than 300,000 in Peterborough and the surrounding communities, including the First Nations of Curve Lake, Hiawatha and Alderville.
With an annual budget of nearly $390 million, and a proud local history extending back over a century, PRHC has nearly 500 inpatient beds and offers a wide range of services, including specialized programs in renal, stroke, cardiac, cancer care, vascular surgery and mental health & addictions.
PRHC is located in Peterborough, Ontario, Canada a 90-minute drive north-east of Toronto. We are the region’s largest employer with more than 3,100 staff, 450 physicians with privileges, and a core group of 250 volunteers.
As a member of the PRHC team, you will be part of an exceptional working environment – a forum to share knowledge, to lead and learn, to develop talents, relationships and careers, and a culture that recognizes and celebrates the efforts and achievements of its people.
PRHC is proud to be recognized as one of the top 20 employers nationwide in the healthcare and social services category, and 199 overall among 300 Canadian employers across all sectors, on the Canada’s Best Employers list released by Forbes in 2025.

What We Offer
We're committed to supporting our people with meaningful rewards and experiences, which may include:

- A competitive total rewards package aligned with the position
- Pension plan with employer contributions for eligible roles
- Health, wellness, and lifestyle perks, including fitness memberships and travel savings
- On site gym 24/7 free to all employees
- Ongoing learning and development opportunities to support your growth

HOURS OF WORK:
The stated hours of work are approximate as schedules are subject to change with the operational needs of the Health Centre. Changes made to hours of work will follow the terms of the applicable collective agreement, company policy and/or legislation.

WHAT YOU’LL DO:

Reporting to the Director of Data Operations, the Program Support Partner – Case Costing will be responsible in performing a variety of technical and analytical functions to support the case costing program. The Program Support Partner – Case Costing position will focus on ensuring the quality and integrity of the Ministry’s case costing system, clinical, financial and departmental information is maintained; will also be responsible for assisting with the quarterly/yearly Ministry Trial Balance reporting requirements; have a working knowledge of OHRS/MIS guidelines and OCC methodology; will require the ability to develop and maintain positive relationships with various internal and external stakeholders; performs other duties as assigned.  Peterborough Regional Health Centre plans to implement case costing throughout the organization and this position will be primarily responsible for the configuration and implementation of case costing at the organization.

The Program Support Partner – Case Costing will work closely with the Case Costing and Benchmarking Lead. The individual will support the organization's case costing, benchmarking, and reporting activities through data preparation, analysis, quality assurance, and stakeholder collaboration. Working closely with clinical, operational, and administrative teams, the individual is responsible for supporting annual case costing submissions, identifying and resolving data quality issues, and enhancing the integrity of data used for funding, performance measurement, and decision-making.

The Program Support Partner – Case Costing plays a key role in improving data collection processes, developing benchmarking tools and methodologies, compiling and analyzing healthcare performance data, and supporting mandatory Ministry reporting requirements. Through strong analytical skills and partnership with internal stakeholders, the analyst contributes to the accuracy, reliability, and continuous improvement of the organization's revenue operations program.

WHAT YOU’LL BRING:

- Two years related experience in a health care environment.
- Business or health sciences degree or combination of experience and education
- Working knowledge of MIS/OHRS Guidelines
- Two years’ experience with OCC methodology preferred.
- 3-5 years relevant experience with hospital MIS/TB reporting, financial, statistical and/or utilization databases considered an asset
- accounting designation from a recognized institution (CMA, CGA or CA) considered an asset

WHO YOU ARE:

- Experience using multiple data sources (financial, statistical, case costing, CIHI databases, Ministry data etc.) to develop and prepare complex analysis with strong ability to interpret, summarize and communicate complex financial and statistical data to stakeholders throughout the organization
- Understanding and appropriate application of Ontario Healthcare Reporting Standards (OHRS)
- Knowledge of Ontario Case Costing (OCC) Standards and case costing working experience
- Knowledge of health utilization concepts and databases (e.g. CMGs, HIGs, weighted cases, DAD, NACRS and NRS etc.), and knowledge and understanding of workload measurement concepts and systems are preferred
- Demonstrate advanced financial and statistical analytical skills required.
- Experience in data manipulation, database management techniques.
- Experience in developing and preparing reports and making oral and written presentations.
- Self-direct, action oriented and highly motivated leadership skills to drive changes for improvements
- The ability to work accurately under pressure and meet tight deadlines both independently and as part of a team
- Well-developed analytical, problem-solving and organization skills in order to meet conflicting priorities
- Good communication and interpersonal skills
- Strong computer skills, including mastery of Office suite and the ability to learn new software quickly
- Work closely with the Case Costing lead to complete the case costing submission(s). This includes prepping required files, investigating and resolving data quality issues, completing costing process and reviewing audit results.
- Assist with the preparation, validation, and submission of Ministry of Health and other external reporting requirements, ensuring compliance with applicable standards and deadlines.
- Prepare analytical reports, performance summaries, and benchmarking outputs to support operational planning, performance measurement, and decision-making.
- Take initiative to improve data quality and processes including: review audit results, provide guidance to feeder departments and develop and implement a plan to improve data collection, data flow, data quality and submission process as well as monitor the outcomes.
- Assist with investigating/analyzing the results of the annual OCC audit results.
- Partner with clinical departments and support services to enhance data collection practices, documentation standards, and reporting processes that contribute to a high-quality case costing dataset.
- Develop customized reports and visually impactful presentations for various stakeholders including funding result and financial/statistical results presentations, reports on key performance indicators, benchmarking etc.
- Support hospital benchmarking initiatives through data collection, compilation, analysis, and the development of benchmarking templates, tools, and comparative reports.
- Assist in initiatives within the revenue operations team to provide appropriate and timely data to support decision making.
- Analyze current processes and identifies opportunities for continuing improvements and the resulting impact on key performance measures, resource allocation and cost benefit allocation to make improvements.
- Support cost reduction, finding efficiencies and/or revenue generation initiatives

This position is for a current vacancy.

OUR COMMITMENT:
At PRHC, we take great pride in maintaining an inclusive culture of respect and a diverse workforce that reflects the community we serve. We do this because we understand that bringing different perspectives and backgrounds to the fulfillment of our mission, vision and values makes us better.

We invite all interested individuals to apply and encourage applications from members of all equity-deserving communities, including those who identify as Indigenous, black, racialized, women, people with disabilities and people with diverse gender identities, expressions, and sexual orientations. Even if your past experience doesn’t quite align with every qualification on this position, we still encourage you to apply as you may be the right candidate for another role within our organization.

Peterborough Regional Health Centre is committed to creating and maintaining an inclusive and accessible environment that is in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Should you require accommodation through the recruitment and selection process, please notify us by indicating this on your application form and upon initial contact by our recruitment team.  This will ensure that we can tailor the recruitment process to meet your accommodation needs.

Thank you for your interest in the opportunity at PRHC. If you are selected to move forward in the recruitment process, you will be contacted by a member of the Talent Acquisition team.