About this role
ABOUT WESTERN STATES
Since 1956, Western States Equipment Company has been a leading employer across Idaho, Oregon, Washington, Montana, and Wyoming. We are driven by our mission of solving our customers toughest challenges, guided by our core values of Safety, Excellence, Teamwork, Integrity, Accountability, and Innovation .
By joining Western States, you commit to upholding these values while contributing to our purpose of building our communities for a better tomorrow. Safety and our Customer Care Commitment remain foundational to our mission and the standard by which we measure our success.
Safety
- Actively cares, promotes, manages, and advocates for safety at Western States. As a team member in the organization, it is critical to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable safety policies, procedures and standards.
- Embraces our caring culture where we each care to adhere with applicable safety policies, PPE expectations and stop work authority.
Customer Care Commitments
- Convey Warmth and Empathy – Acknowledge customers and greet everyone with an authentic smile.
- Actively Listen – Give your full attention, make eye contact, avoid interrupting, and ask clarifying questions.
- Build Trust – Take ownership, act with urgency, and follow through on commitments.
- Say Thank you – Express genuine appreciation for effort, feedback, and collaboration.
ESSENTIAL FUNCTIONS:
While under the direction of a Master Level Rental Technician, this position is an opportunity for technicians with machine knowledge or prior experience in the repair/maintenance of construction and support equipment. The duties listed below require a demonstrated understanding and will be developed as the technician advances through the Western States Equipment Technician Career Development Plan. (TCDP)
Diagnosis, Maintenance, and Repair
- Identifies operational issues on construction and support equipment according to provided checklists.
- Performs preventive maintenance and lubrication on mobile and Allied Equipment.
- Safely performs machine condition inspections and general fleet maintenance.
- Performs minor machine repair and annual inspections, as needed.
Engines, Undercarriage, and Powertrain
- Troubleshoot and repair mobile equipment to include engine, undercarriage, and powertrain components.
Electrical and Hydraulic
- Troubleshoot and repair electrical system and components.
- Troubleshoot and repair of hydraulic components and systems.
Fleet and Yard Maintenance
- Checks equipment in and out of inventory.
- Schedules major repairs with the service department and monitors progress to maintain optimum rental availability.
- Loads, unloads, and secures rental fleet according to load securement standards.
- Delivers equipment with appropriate trailer size/capacity as needed, according to WSECOs driving policy.
- Washes, details, and maintains rental fleet while optimizing yard organization.
- Performs other duties as assigned while developing a mindset for technician productivity.
Continued Development
- Participates in continued education and training initiatives as outlined in the Western States Equipment Technician Career Development Plan. (TCDP)
- Utilizes service manuals (Service Information System and parts books) to address technical issues and perform all required tasks within technician level abilities, in accordance to WSECOs printed procedures.
- Utilizes skill sets to address all inquiries in a prompt and friendly manner in an effort to continuously improve or exceed client expectations.
KNOWLEDGE SKILLS AND ABILITIES:
- Basic computer/typing skills and ability to learn Microsoft products.
- Working knowledge and experience with basic hand tools.
- Ability to obtain job related certifications for any specialty equipment including but not limited to forklifts, rigging, and overhead cranes.
- Knowledge of Service Information Systems and division specific applications.
- Ability to develop and maintain effective working relationships with others.
- Consistent attendance with the ability to work overtime and travel, as needed.
- Working within and promoting Western States purpose, vision and values.
EDUCATION AND EXPERIENCE:
- Proof of high school diploma or General Education Degree (GED) required.
- Associates degree in diesel technology or trade school diploma preferred.
- Two to four years of industry experience required. (i.e. Rental fleet, Mobile, and Allied equipment)
- Valid drivers license and acceptable driving record required.
- Ability to obtain a DOT Medical Card and CDL, preferred.
- Appropriate technician level tooling required.
- Must be able to communicate (speak, read, comprehend, write in English).
PHYSICAL CHARACTERISTICS:
- Ability to stand for long periods of time along with walking, sitting, repetitively climbing stairs, reaching (including but not limited to above-shoulder reaching), repetitive bending, stooping, pushing, pulling, leaning and twisting.
- Ability to repeatedly lift up to 60lbs from the ground and place on a shelf/platform set up to 65 inches off the ground.
- Ability to manually torque nuts, bolts, and similar components to required specifications, and perform frequent pushing, pulling, and other manual material handling activities as necessary to perform the essential functions of the job.
- Ability to carry up to 20 lbs. while repeatedly ascending/descending a minimum of ten, 8 stair steps.
- Ability to repeatedly ascend/descend a minimum of 10 rungs on various ladders.
- Ability to assemble/disassemble various sizes of nuts and bolts, while repeatedly bending, stooping, squatting, kneeling, and/or crouching.
- Exposure to extreme temperatures and environment.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.
This role is designated as safety-sensitive.