Patient Care Coordinator - St. Paul

Join Our Team as a Patient Care Coordinator!

Were excited to welcome a motivated Patient Care Coordinator to our beautiful St. Paul location! This is a fantastic opportunity to make a positive impact in the lives of children every day.

Who We Are:

MPDA is a specialty dental practice certified by the American Board of Pediatric Dentistry. We provide expert pediatric dental care for infants, toddlers, children, pre-teens, and teens at our 4 locations throughout the Twin Cities, including St. Paul, Fridley, North Oaks, and Eagan. Our gentle and compassionate team of pediatric specialists have been delivering high-quality pediatric dental care tailored to the unique needs of growing smiles since 1965.

Job Responsibilities:

- Greet patients and families warmly upon arrival

- Check in and check out patients

- Provide child-friendly and family-oriented customer service

- Answer phone calls and respond to inquiries about services, appointments, and billing

- Schedule, reschedule, and confirm appointments (via phone, email, or text)

- Manage daily appointment calendar to optimize flow for pediatric patients

- Handle emergency or walk-in appointments efficiently

- Verify dental insurance eligibility and coverage for pediatric services

- Collect and process co-pays and payments

- Prepare and submit insurance claims

- Follow up on unpaid claims and balances

- Explain treatment costs and insurance coverage to parents/guardians

- Follow HIPAA regulations and protect patient privacy

- Maintain communication with the dental team about patient needs or changes in schedule

- Coordinate referrals or specialist appointments as needed.

We offer a fun and fast-paced work environment, flexible work hours with no evenings or weekends required, competitive salaries, and excellent benefits packages. New grads welcome!

MPDA participates in E-Verify

We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic.