About this role
The Patient Access Representative II in the emergency room is responsible for assisting patients with registration, verifying insurance information, and ensuring accurate data entry during admissions. This role requires strong communication skills to facilitate interactions between patients, clinical staff, and external parties while maintaining confidentiality and efficiency in a fast-paced environment. Additionally, the representative helps resolve patient concerns and supports administrative functions to streamline emergency room operations.
Experience: 2 years relevant experience in the healthcare industry. Related certification (e.g. Certified Coder, Certified Medical
Assistant) substitutes for 1 year of experience
Education: High School diploma or equivalent
Special Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork