Project File Coordinator

SERVPRO is hiring a File Coordinator.

Benefits/Perks
• Top industry compensation
• Vision and dental insurance available 
• Health insurance available
• Paid Holidays
• Paid vacation time
• 401K retirement plan
• Career progression
• Professional development

Key Responsibilities: 
• Set up and complete all job project files including claim information and all contract information is accurate
• Verify job file completion cycle times and communicate/update carriers and program management with progress notes on dozens of files daily
• Review all internal electronic file information for accuracy and estimate planning
• Oversee and confirm all job files closed properly including final documentation and warranty
• Work with office and accounting team regarding collection cycles and appropriate application of payments
• Track all relevant warranty claims

Qualifications:
• Expert with Microsoft Suite programs
• Background with insurance claims and documentation a plus
• Outstanding written and verbal communication skills
• Professional manner and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail for on-going projects
• Very self-motivated and goal-oriented multi-tasker
• Capability to work in a fast-paced, team-oriented office environment
• Ability to learn new software, including Xactimate® and proprietary software
• Ability to successfully complete a background check subject to applicable law

About Us
Our company is a family-owned and operated franchise that has been in business over 10 years. We focus on the continued growth and development of our technicians utilizing SERPVRO's training programs . The atmosphere at our company makes coming to work more like being part of the team and less like a job.  For more information, please visit us at www.servprosouthbend.com.