About this role
Job Summary and Responsibilities
As our Program Manager, Team Member Listening, you will serve as a strategic architect for enterprise culture and workforce engagement. You will lead the end-to-end administration of survey strategies and pulse assessments, partnering with executive leadership to translate complex employee feedback into actionable insights. By aligning listening initiatives with organizational mission and values, you will drive measurable improvements in leadership effectiveness and the overall employee experience across CommonSpirit Health.
Every day you will oversee the technical and logistical execution of enterprise-wide listening programs, from survey design and vendor management to data visualization and reporting. You will collaborate with cross-functional partners in Human Resources, People Analytics, and Internal Communications to ensure that engagement data is not only accurate but also communicated effectively to stakeholders. Your role involves identifying key organizational trends and providing expert guidance to leaders on how to use survey data to foster a high-performing and inclusive work environment.
To be successful in this role, you will bring a deep understanding of survey methodology, research-based question design, and organizational development principles. You will need the ability to synthesize data from multiple sources to identify meaningful themes while supporting leadership with practical action planning. As a consultant to the business, you will prioritize continuous improvement, ensuring that every listening activity provides the clarity and accountability necessary to enhance the workforce experience and support long-term organizational success.
- Design and deploy research-based, validated surveys that measure key drivers of employee engagement.
- Manage complex survey logistics, vendor relationships, and communication strategies to maximize participation.
- Conduct deep-dive data analysis to identify trends, benchmarks, and correlations between feedback and business outcomes.
- Develop clear, actionable data visualizations and reports to support leadership decision-making.
- Facilitate action-planning workshops to turn survey findings into tangible improvements in organizational culture.
- Continuously optimize listening processes by leveraging feedback and lessons learned to evolve enterprise strategy.
Job Requirements
Required
- Bachelor’s Degree in Industrial / Organizational Psychology, Statistics, Business / Data Analytics, or other related field preferred.
- A combination of education and/or additional job related experience may be substituted in lieu of the degree.
- 5 years of professional experience in a related field such as workforce / business analytics, management consulting, organizational research, or strategic HR business partnership
Where You’ll Work
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.