About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
At the West Grand Cayman Seven Mile Beach Resort & Spa we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels and resorts representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at The Westin Grand Cayman Seven Mile Beach Resort & Spa with Pyramid Global can mean for you!
What you will have an opportunity to do:
The Marketing Manager will implement strategic marketing initiatives that elevate the Resort’s brand standards, presence and appeal. This leader’s creativity and strategic vision will contribute to positioning our Resort as a premier destination for luxury experiences, aligning with its commitment to excellence.
Primary responsibilities of the Marketing Manager role will include but not limited to the following:
· Lead the development and execution of marketing campaigns across various channels, including digital, print, and social media.
· Conduct market research to identify trends, target audiences, and competitive landscapes.
· Develop comprehensive marketing strategies aligned with Resort’s goals and brand standards.
· Implement strategies to enhance brand visibility and recognition.
· Drive digital marketing initiatives, including social media, email and content marketing etc.
· Utilize analytics tools to track and measure the performance of marketing campaigns.
· Oversee public relations activities and manage relationships with media outlets and key industry influencers.
· Develop strategies to enhance customer engagement and loyalty.
· Collaborate with sales teams to enhance enablement materials and ensure marketing efforts align with sales objectives.
· Plan and execute marketing events, sponsorships etc. and leverage events to build brand awareness and engage with target audiences.
· Assists with establishing and maintaining relationships with media outlets and key industry influencers.
· Maintains complete marketing records of all media and purchase agreements, contracts and quotes for the Resort.
· Measures, interprets, prioritizes and evaluates the effectiveness of marketing communication activities through various analysis and adjust as necessary.
· Other duties may be assigned based on business needs.
What are we looking for?
· 5-6 years Marketing Manager experience in a Luxury Resort environment.
· Master’s degree in digital marketing preferred; at minimum bachelor's degree in marketing required.
· Photography/videography experience will be essential.
· Prior experience optimizing Digital and Social platforms required.
· Must possess strong Microsoft Office skills (Excel/PowerPoint/Word).
· Creative and persuasive communication skills required.
· Excellent Interpersonal Skills required.
· Ability to manage multiple projects and quickly adapt to changing day-to-day priorities.
· Must be flexible to work early mornings, late evenings, weekends and public holidays.
Compensation:
CI$70,000.00
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CI$83,000.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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