About this role
About Us
Ancira Auto Group is a family-owned automotive dealer group known for our commitment to excellence, integrity, and customer service—and for supporting our employees with strong leadership, growth opportunities, and a collaborative team environment.
Job Description
Ancira Nissan I-10 @ Huebner Road has immediate openings for motivated and customer-focused Service Advisors to join our Service Team. In this role, you will serve as the primary point of contact for customers, delivering a high-quality service experience while building long-term relationships in a fast-paced, growth-oriented environment.
Prior Service Advisor experience is preferred; however, candidates with a background in service or hospitality who enjoy working with people and cars may also be considered.
Schedule: Tuesday - Friday 7am-6pm/8am-7pm, Alternating Saturday 7am-3pm
Benefits
- Health, Dental & Vision Insurance
- Disability Insurance, Life Insurance, and Mental Health Care
- Paid Time Off
- Paid Holidays
- 401k with Employer Match
- Employee Discounts
- Employee Assistance Program
Key Responsibilities
- Greet customers and manage the service intake process
- Build long-term customer relationships through exceptional communication and follow-up
- Clearly explain recommended services using dealership technology and tools
- Coordinate with technicians and service management to ensure timely and accurate repairs
- Maintain accurate repair order documentation
- Follow up with customers to ensure satisfaction and support future service needs
- Deliver service experiences aligned with Ancira Auto Group standards
Qualifications
- Prior Service Advisor experience preferred; hospitality or service-industry experience considered
- Must be at least 21 years of age
- Valid Texas drivers license with acceptable driving record for insurability
- Strong customer service and communication skills
- Detail-oriented with a focus on quality and accuracy
- Competitive, results-driven mindset
- Team-oriented and collaborative
- Professional appearance and positive attitude
- Must be legally eligible to work in the United States
- Ability to pass pre-employment and random drug testing
EOE