Director of Family Services

Essential Qualities

A Director of Family Services at Tulsa Educare is responsible for overseeing all aspects of child enrollment, community outreach and partnerships, family and child health, and monitoring progress and compliance. Tulsa Educare is seeking a Director of Family Services who will make the commitment to perform with integrity and model these essential qualities:

- Driven to build collaborative and strength-based relationships with families

- A collaborative mindset for working with a diverse workforce.

- Ability to quickly adapt to changes, demands and initiatives

- Driven to collaboratively lead and inspire a diverse team

- Ability to facilitating reflection with others

- Strong oral and written communication skills.

- Committed to following Tulsa Educare’s Values: Learning, Relationships, Commitment and Data

- Qualified (and not prohibited) to work around children

- Legally authorized to work in the United States

Essential Functions

The functions outlined in this job description are examples of the general nature of those performed by employees in this position. Any combination of these functions and responsibilities may be performed.  The list is descriptive only and should be used for no other purpose.  Management retains the right to revise job functions at any time.  These functions are not to be construed as exclusive or all-inclusive.

Child Enrollment:

- Oversee the coordinati on of recruitment, selection, enrollment, and orientation of children and families

- Conduct tours to interested applicants and community partners when needed

- Develop a system for transitioning children into the program, from classroom to classroom and to the school system ensuring materials are translated in families’ home language

Family Engagement:

- Through supervision of the family services team, support the parent’s role in developing strong, positive parent/child relationships by enhancing their understanding of their child’s development, health and learning, and by strengthening the parent’s role in their child’s school and educational experiences

- Work with the School Director to develop the family engagement initiatives based off of data from family and child assessments

- Facilitate parent engagement event planning with the family services team utiliz ing  information from family and child assessments, goals, and parent interests

- Monitor and track all activities in the family services program including completion of family assessments, family partnership agreements, health needs, community referrals, children’s attendance and child care subsidy

Community Engagement

- Develop collaborative community partnerships, represent Educare at community events, and improve access to comprehensive services for families

- Communicate the agency philosophy and goals to visitors and other community programs and organizations

- Foster continued growth and development of a comprehensive parent resource and referral system that connects enrolled families to appropriate resources to assist with family goals and needs

Program Development and Oversight:

- Understand, support, and implement the core features of Educare Learning Network (data utilization, intensive family engagement, embedded professional development, and high quality teaching practices) to improve child and family outcomes

- Lead a team of six in diverse roles, fostering employee growth and development through effective interviewing, onboarding, performance evaluations, disciplinary actions, and conflict resolution

- Ensure compliance in all state and federal standards are met including, Early Head Start, Oklahoma Department of Human Services Child Care Licensing Standards (DHS), Oklahoma Tribal licensing, National Association for the Education of Young Children (NAEYC) Accreditation standards, and Child and Adult Care Food Program (CACFP)

- Support the professional development of all staff to strengthen family engagement program strategies, ensuring continuous improvement driven by research-based outcomes and best practices

- Collaborate with Family Service members to determine and develop training content, develop or improve system tools, processes and procedures to support Family Service team members development.

- Lead and coach implementation of the school's Educare Intensive Family Engagement Framework and staff use of strength based family engagement practices and attitudes.

- Collaborate and consult with the Family Engagement Coordinator for reflection and guidance for program development and oversight, child enrollment, family Engagement and additional duties.

Additional Duties:

- Communicate regularly with the School Director to receive guidance, report progress, plan new strategies, discuss problems, and receive information on program policies and procedures

- Facilitate parent groups, family workshops, and school events

- Partner with other school leader s with special projects, report, and other duties as assigned

Qualifications

Knowledge and Skills

Broad knowledge and experience in:

- Creating an environment of mutual respect and partnerships between staff and families

- Demonstrating strong written and verbal communication skills to convey complex information in a clear and positive manner

- Facilitating, presenting, and effectively communicating to a diverse population

- Displaying excellent interpersonal and communication skills with drive, energy, and a passion for development of people and the department

- Applying t heories and principles of family engagement, child development, and adult learning

- Using the goal setting theories to support growth in family outcomes

- Balancing and prioritizing multiple projects and priorities and following through to completion

- Maintaining strict confidentiality of extremely sensitive data

- MS Office skills, database software skills, organizational skills, efficiency skills and excellent attention to detail with a demonstrated commitment to completing assignments on a timely basis

- Must be driven to follow Tulsa Educare’s Values: Learning, Relationships, Commitment and Data

Minimum Qualifications

- Education: Master’s or Bachelor’s degree from an accredited university/college in Child & Family Development, Early Childhood, Social Work, or related field

- Experience: Minimum two years of supervisory/management experience or two years of experience in an Educare s chool, and relevant experience providing services to families and children

Other

Primarily an office position with some local travel (exposure to normal traffic hazards).  Ability to lift and carry up to 25 pounds. Regular and reliable attendance required.