About this role

Alternate Locations: Greensboro, NC (North Carolina); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Radnor, PA (Pennsylvania)

Work Arrangement:

Hybrid : Employee will work 3 days a week in a Lincoln office

Relocation assistance: is not available for this opportunity.

Requisition #: 76799

The Role at a Glance

This position serves as the primary technology leader for Life Digital Delivery, providing strategic direction for application architecture, software engineering practices, cloud modernization, operational excellence, and talent development. As the lead technical authority for the platform, this role is responsible for establishing engineering standards, advancing cloud and AI adoption, ensuring application stability and performance, and delivering high-quality business capabilities that support Lincoln's strategic objectives. The Sr Director partners closely with business and technology leaders to define and execute long-term technology strategies while fostering innovation, engineering excellence, and continuous improvement across application development teams.

What you'll be doing

- Direct and drive the on-time, high-quality delivery of priority business features and functionality while establishing and enforcing engineering, quality, security, testing, and code review standards.

- Serve as the lead technical authority for Life Digital Delivery, defining application architecture, technical strategy, and solution designs that support scalability, resiliency, cloud modernization, and AI-enabled capabilities.

- Own, develop, and continuously evolve technical standards, architecture principles, development frameworks, coding practices, documentation standards, and reusable engineering assets.

- Contribute to architecture reviews, design reviews, technical risk assessments, problem-solving activities, and quality control efforts to ensure alignment with enterprise standards and strategic objectives.

- Serve as the primary subject matter expert for all Life Digital applications, maintaining system knowledge, architecture documentation, operational procedures, and technical repositories.

- Partner with business leaders, stakeholders, enterprise architects, and engineering teams to ensure solutions are designed, developed, and implemented with both business and technology objectives in mind.

- Review resource allocation across development teams and recommend adjustments to optimize delivery effectiveness, technical capabilities, innovation capacity, and operational efficiency.

- Assess technical capabilities across engineering teams and develop strategies to strengthen architecture, cloud, AI, and modern software engineering skills.

- Lead and develop engineers, technical leads, and architects through regular coaching, performance discussions, career development planning, and innovation-focused mentoring.

- Foster a culture of collaboration, accountability, inclusion, knowledge sharing, innovation, and engineering excellence.

- Maintain expertise in emerging technologies, cloud platforms, AI solutions, software engineering practices, and industry trends while incorporating relevant innovations into technology strategies.

- Champion innovation through the adoption of AI, automation, cloud-native services, and modern engineering practices that improve business outcomes and developer productivity.

- Provide technical leadership and subject matter expertise for highly complex application development, integration, architecture, cloud, and production support initiatives.

- Oversee operational excellence practices, including monitoring, observability, alerting, incident management, reliability engineering, performance optimization, and proactive issue resolution.

- Drive the continuous enhancement of monitoring dashboards, health metrics, and automated alerting capabilities to improve visibility into application performance and operational risk.

- Lead cloud cost optimization initiatives across AWS environments through utilization monitoring, resource optimization, waste reduction, and cloud-native efficiency improvements.

- Direct and support organizational initiatives, technology transformation efforts, and enterprise change management activities that advance Lincoln's strategic goals.

What we’re looking for

Must-Haves:

- Bachelor's degree or equivalent experience in Applied Computer Science, Computer Information Systems, Software Engineering, or a related Information Technology discipline.

- 7+ Years experience in Information Technology that directly aligns with the specific responsibilities for this position, including 3+ years of managerial, supervisory, and/or demonstrated leadership experience.

- 5+ years of hands-on experience with AWS technologies including ECS, Fargate, Lambda, Glue, Step Functions, Aurora PostgreSQL, and Bedrock.

- 5+ years of full-stack development experience utilizing Java/Spring Boot, Node.js, Python, and TypeScript within microservices and event-driven architectures.

- 5+ years designing, implementing, and governing CI/CD pipelines using GitLab and DevOps automation practices.

- Experience supporting Agile delivery models.

- Proven success leading and developing multiple application development teams, including software engineers, technical leads, and architects.

- Demonstrated ability to simultaneously manage multiple large-scale technology initiatives while delivering high-quality business results.

- Deep technical expertise across application architecture, software engineering, cloud modernization, operational excellence, and AI-enabled solutions.

- Significant AWS cloud expertise demonstrated through certifications and/or substantial experience designing, implementing, securing, and optimizing cloud-native solutions.

Nice-To-Haves:

- 5+ years of experience within the life insurance and annuity industry, including exposure to policy lifecycle management platforms.

- 1+ years of experience integrating AI and generative AI technologies, including Amazon Bedrock, Anthropic Claude, Microsoft Copilot, or similar enterprise AI platforms.

- AWS Certified Solutions Architect, AWS Professional, or other relevant cloud certifications.

Application Deadline

Applications for this position will be accepted through January 1, 2027, subject to earlier closure due to applicant volume.

What’s it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.

What’s in it for you:

- Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes

- Leadership development and virtual training opportunities

- PTO/parental leave

- Competitive 401K and employee benefits

- Free financial counseling, health coaching and employee assistance program

- Tuition assistance program

- Work arrangements that work for you

- Effective productivity/technology tools and training

The pay range for this position is $152,250 - $243,600 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln’s total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln’s standard benefits package.

About The Company

Lincoln Financial (NYSE: LNC) helps people to confidently plan for their version of a successful future. We focus on identifying a clear path to financial security, with products including annuities, life insurance, group protection, and retirement plan services.

With our 120-year track record of expertise and integrity, millions of customers trust our solutions and service to help put their goals in reach.

Lincoln Financial Distributors, a broker-dealer, is the wholesale distribution organization of Lincoln Financial. Lincoln Financial is the marketing name for Lincoln Financial Corporation and its affiliates including The Lincoln National Life Insurance Company, Fort Wayne, IN, and Lincoln Life & Annuity Company of New York, Syracuse, NY. Lincoln Financial affiliates, their distributors, and their respective employees, representatives and/or insurance agents do not provide tax, accounting or legal advice.

Lincoln is committed to creating an inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Be Aware of Fraudulent Recruiting Activities

If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters.

Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln's fraud team at [email protected] if you encounter a recruiter or see a job opportunity that seems suspicious.

Additional Information

This position may be subject to Lincoln’s Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln’s current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities.

Any unsolicited resumes or candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial are considered property of Lincoln Financial and are not subject to payment of agency fees.

Lincoln Financial ("Lincoln" or "the Company") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin or disability. Opportunities throughout Lincoln are available to employees and applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling (866) 922-6543.

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