About this role
About the Role
As Technical Operations Lead, you will connect people, processes, and technology across a growing AI/ML company. Working closely with company leadership, you will turn priorities into practical systems and workflows, helping teams work effectively as the business scales.
What You'll Do
- Partner with leadership on operational priorities, including hiring, communications, and internal planning.
- Build and maintain internal tools that track key metrics and improve operational visibility.
- Coordinate across teams to identify bottlenecks and help resolve them.
- Review existing workflows and implement practical improvements using technical and analytical approaches.
- Use AI tools to improve team productivity and effectiveness.
What We're Looking For
- At least 2 years of experience in a high-growth startup environment, with relevant experience in technical operations.
- Experience building and maintaining internal tools or systems, and using them to define or monitor key metrics.
- A track record of taking ownership of high-priority operational work, such as hiring, communications, or internal planning.
- Experience coordinating across teams and projects to identify and mitigate bottlenecks.
- Familiarity with AI tools and an interest in experimenting with new technologies.
- Strong judgment, analytical skills, and the ability to challenge existing processes constructively.
- Knowledge of Swiss legal frameworks or experience in recruiting, communications, or related operations is a plus.
Compensation & Benefits
Competitive compensation and equity are offered, along with health coverage, professional development support, and relocation assistance. Visa sponsorship is available.
Location
This is a full-time, on-site role based in Zürich, Switzerland. Internship opportunities are also available.