About this role
Job Description Summary:
This position will assist the University Events and Information Technology Department in setting up, operating, and troubleshooting audiovisual (A/V) equipment for university-wide events, external events, and summer camps. This role is critical in ensuring the smooth execution of events by providing on-site A/V support and collaborating with the University Events Department, IT Department, Technical Theater Department, and other stakeholders to meet event-specific needs.
Key Responsibilities:
- Set up and configure audio-visual equipment like projectors, screens, microphones, speakers, cameras, and lighting systems according to event requirements
- Connect cables and ensure proper signal flow for flawless audio and video delivery.
- Provide on-site technical support to presenters and attendees during events, addressing any equipment-related concerns in real-time
- Test A/V equipment functionality before events and proactively troubleshoot any issues to minimize disruptions
- Collaborate with University Events and IT to understand AV needs, requirements, and expectations for each event
- Coordinate room setups and layouts based on event requirements
- Maintain, clean, and store AV equipment responsibly after events
- Perform preventive maintenance and basic repairs on equipment, reporting issues to the appropriate personnel
- Keep an updated inventory of all AV equipment, including status and condition reports
- Respond promptly to technical requests from event organizers and attendees
- Providing basic training on equipment operation to users when needed
- Support live streaming and/or hybrid events as required
- Assist with sound checks and film scouts as needed
Qualifications
Required Skills and Qualifications
- Technical Knowledge: Strong understanding of audio-visual equipment, including microphones, speakers, projectors, and cameras
- Problem-solving: Ability to troubleshoot technical issues quickly and efficiently under pressure
- Customer Service: Excellent communication and interpersonal skills to interact effectively with diverse groups of students, faculty, staff, and external clients
- Physical Ability: Ability to lift and move heavy equipment as part of the setup process
- Flexibility: Availability to work flexible hours for a minimum of 20 hours a week, including evenings and weekends, based on event schedules
Preferred Qualifications:
- Experience providing A/V support for events, conferences, or performances.
- Familiarity with A/V software and control systems like Crestron or similar platforms.
- Basic understanding of live streaming platforms and hybrid event setups (Microsoft Teams).
- Prior experience working in higher education or with large-scale event support.
Additional Notes:
- This position requires a strong commitment to excellent service and a proactive approach to problem-solving.
- Training on specific equipment and systems the University uses will be provided.
- Ideal for individuals pursuing technology, event management, or media production careers.