Estimator

- Set reasonable expectations for the customer, and educate them on the repair process

- Have thorough understanding of estimating software, required to process estimates.

- Locating assignments from insurers and understanding the requirements. Understanding terms on assignment – LOU-Loss of use, WP- With prejudice, 43endorsement, betterment, deductible.

- Inspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, Insurance and OEM standards.

- Gather additional information that may be required from the insured.

- View vehicle with customer to highlight accident replated damage, and previous damage non claim related.

- Photograph vehicle damages as per shop policy and insurer requirement. Ensuring photos are high quality.

- Determine if a vehicle is drivable or non-drivable

- Determine if a vehicle requires disassembly for an accurate estimate.

- Write detailed estimates that capture all claims related damage, and research repair to ensure OEM standards and procedures are followed.

- Control costs for the insurer, by selecting repair first where possible and safe, then effectively source parts according to guidelines and shop policies. Quoting sublets.

- DATA- Ensure proper dates are inputted in the estimating systems- real time dates.

- Ensure correct rate profiles are selected.

- Communication – ensure the claim and important details are communicated to the insurer and customer. For example, when a vehicle is scheduled, or any delays.

- Parts- ensure you are selecting the appropriate part for the repair, and confirm model/trim level, price and availability.

- Schedule sublets.

- Ensure all invoices (parts, sublet, rental towing) are added to the file as per insurer guidelines. Also, management system for ease of tracking.

- Keep estimates accurate throughout the repair process with supplements, part price changes, and any additional communications to insurer required.

- Upload and monitor claims for approval.

- Sell customer pay/ third party pay estimates Goal keep a batting average at 80% or higher.

- Send final supplement/final bills to insurer for approval Goal 48 hours post-delivery where possible.

- Ensure final authorization is noted in management system, and final amounts match – for proper closing of file in management system.

Requirements

- Utilize CCC, Mitchell Connect, and Audatex software.

- Must have prior experience working as a Collision Estimator with a DRP shop.
- Must have prior experience with parts ordering through OPS, Collision Line, and Parts Trader.
- Proficiency in Microsoft Office Suite and other relevant software applications.

- Valid Driver's License .
- I-CAR training/certification would be an asset

Benefits

- Competitive pay based on experience
- Benefits: Health, dental, vision

- Paid time off