Business Operations Manager, Infrastructure Data Centers

Meta's Infrastructure organization is responsible for designing, building, and operating one of the world's largest data center networks. As a Staff Business Operations professional embedded within the Infrastructure Data Center (IDC) organization, you will drive operational strategy, planning, and execution across a global portfolio of hyperscale data center facilities. In this role, you will define how the organization measures success, allocates resources, and navigates complex cross-functional dependencies — translating infrastructure capacity goals into actionable operational frameworks that scale with Meta's growth.

Responsibilities

Define and lead the operational strategy for the Infrastructure Data Center organization, including long-range planning, and portfolio prioritization across global programs
Lead annual and semiannual planning cycles for the IDC organization, including budget forecasting, resource allocation, and goal-setting processes aligned to infrastructure capacity roadmaps
Design and implement operational rhythms — including business reviews, program status cadences, and escalation protocols — that improve organizational decision-making velocity
Identify systemic inefficiencies in data center operations workflows and lead initiatives to standardize processes across regions and facility types
Translate ambiguous infrastructure strategy questions into structured analytical frameworks, synthesizing inputs from engineering, finance, and real estate to drive decisions
Serve as a strategic thought partner to IDC leadership, preparing briefing materials, decision memos, and narrative documents for executive and cross-functional audiences
Build and execute upon a review structure of high-priority workstreams, ensuring a sensible cadence, coaching on pre-reads, tracking of action items, and dissemination of outcomes
Draft internal communications on behalf of org leaders, including long-form posts and live presentations. Follow up diligently on action items and review outcome
Prepare briefing documents for executive leadership reviews. Coordinate and prepare pre-read materials, daily briefings, and week-ahead summaries for executive review
In partnership with Infra Internal Comms, draft and manage internal communications on behalf of organizational leaders, including long-form posts and live presentations, reorganization announcements and Q&As
Drive strategic internal initiatives and ensure progress on priority workstreams, help build decision-making frameworks and deliverables
In partnership with the admin team, we will lead the planning and execution of all-hands and offsite events
In partnership with HR, build and execute upon an onboarding structure that enables new hires to ramp up efficiently and effectively

Qualifications

6+ years of experience with program management, project management, strategy, management consulting, finance, or operations
2+ years of experience supporting senior executives, directors and above as a program manager or Chief of Staff
Quantitative, analytical, and conceptual problem-solving skills combined with business acumen
Effective prose and clear presentation skills with a high level of craftsmanship
Experience in problem-solving both individually and in a group setting. Proven track record of organizing, developing, and executing strategy projects that deliver results
Experience operating autonomously and in a highly organized fashion to track top organizational priorities, identify efficiencies and drive alignment across teams
Experience partnering with cross-functional leadership to turn insights into action
Experience with Microsoft and Google Suites, advanced skills in Excel. Experience in navigating business structures while maintaining confidentiality and discretion Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
BA/BS degree in science, business, or finance, or an MBA
Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
Infrastructure experience in an engineering, financial, project management, or operational capacity