HRIS Administrator

Why Work for Park Lawn?

Service

- At every level, our dedicated team members display a strong work ethic and commitment to our core values, respect for the family, the profession, and the individual.

- Work with leading experts in the funeral and cemetery profession.

Benefits

- Financial assistance programs encouraging employees through education and development in industry related subjects.

- Robust Health and Welfare Plans, and savings account options, designed to support your personal needs, enhance well-being and help navigate lifes challenges.

- Rich 401k and Roth Retirement Plan options available for both Full Time and Part Time employees along with a Company Match.

- Variety of Vacation, Personal Days and Sick Days based on your role emphasizing the importance of physical and emotional replenishment for our team.

- Employee Discounts on services, merchandise, and property to help our team members in their time of need.

Culture

- We value honesty, courage, integrity, ethical behavior and the development of personal growth.

- We are rooted in the communities to provide a personal touch to every family we serve.

- We believe in the value of funeral and cemetery service, drawing on decades of experience to create the best experience for our families.

Summary/Objective

This role is responsible for the administration, optimization, maintenance, and ongoing development of the organization's Human Resources Information Systems, UKG Pro, and related people technology platforms. The HRIS Administrator serves as the primary system expert supporting Human Resources, Payroll, Benefits, Talent Acquisition, Learning & Development, and Operations. The HRIS Administrator ensures data integrity, reporting accuracy, system security, workflow efficiency, and compliance across a multi-location funeral home, cemetery, crematory, and corporate organization.

Essential Functions

- Serves as the primary system administrator for all HR technology platforms, including HRIS, payroll, benefits, applicant tracking, onboarding, performance management, learning management, and related systems.

- Configures and maintains system workflows, business processes, security roles, organizational structures, and approval paths.

- Manages system upgrades, patches, testing, and enhancements.

- Ensures accurate employee data across all platforms.

- Coordinates data governance standards, auditing processes, and ongoing system maintenance.

- Develops, maintains, and distributes HR dashboards and workforce analytics.

- Creates custom reports for Human Resources, Payroll, Benefits, Operations, Finance, and Executive Leadership.

- Analyzes workforce metrics including: Headcount, Turnover, Retention, Compensation Trends, Diversity Metrics, Labor Costs.

- Provides data-driven insights supporting business decisions and workforce planning.

- Leads HR systems integration efforts for newly acquired funeral homes, cemeteries, crematories, and related businesses.

- Manages employee data conversions and migrations.

- Coordinates implementation of HR technology solutions during mergers and acquisitions.

- Partner with internal and external stakeholders to ensure seamless onboarding of acquired locations.

- Performs data validations and reconciliation activities following acquisitions.

- Identifies opportunities to streamline HR, Payroll, and Benefits processes through technology.

- Develops and maintain automated workflows, electronic forms, and self-service solutions.

- Recommends system enhancements that improve employee and manager experiences.

- Documents system procedures, workflows, and operational standards.

- Serves as project lead for HR technology implementations, upgrades, and enhancements.

- Coordinates cross-functional project teams.

- Develops project timelines, testing plans, and implementation schedules.

- Monitors project deliverables and communicate progress to stakeholders.

- Serves as primary liaison with HR technology vendors.

- Coordinates issue resolution, system support, and software enhancements.

- Participates in product roadmap discussions and enhancement planning.

- Manages vendor service levels and performance expectations.

- Maintains system compliance with applicable federal, state, and local regulations.

- Ensures confidentiality and security of employee information.

- Conducts periodic audits to maintain data integrity and accuracy.

- Supports compliance reporting and audit readiness activities.

- Assists in maintaining records retention and document management requirements.

- Develops user guides, training documentation, and system procedures.

- Conducts training sessions for HR staff, managers, and employees.

- Provides troubleshooting support and issue resolution.

- Promotes effective adoption of HR technology solutions across the organization.

- Performs other duties as assigned.

Competencies

- Communication Proficiency.

- Business Acumen.

- Consultation.

- Ethical Practice.

- Teamwork Orientation.

- Detail Orientation.

- HR Expertise.

- Time Management.

Required Education, Experience, Certifications and Licensure

- Bachelor's Degree in Human Resources, Information Systems, Business Administration, Computer Science, Data Analytics, or related field required.

- Equivalent combination of education and relevant experience may be considered.

- Minimum of 3-5 years of progressive HRIS administration experience. UKG highly preferred.

- Experience supporting human resources, payroll, and benefits systems required.

- Experience with HR system implementations, upgrades, integrations, and testing required.

- Valid state issued drivers license in good standing and acceptable driving record.

Preferred Education, Experience, Certifications and Licensure

- Experience supporting multi-location organizations preferred.

- Experience supporting mergers and acquisitions strongly preferred.

- Funeral service, cemetery, healthcare, hospitality, retail, or other distributed workforce experience preferred.

- PHR, SPHR, SHRM-CP, SHRM-SCP certifications preferred.

- UKG Pro certification preferred.

Additional Eligibility Qualifications

- Ability to read, write, and speak English fluently. Bilingual is a plus.

- High degree of proficiency in Microsoft Office Suite (Outlook, Excel, Word, Access and Power Point) required.

- Advanced knowledge of HRIS platforms, preferably UKG Pro or similar enterprise systems.

- Advanced Microsoft Excel skills including pivot tables, formulas, reporting, and data analysis.

- Experience with Power BI, reporting tools, or workforce analytics platforms preferred.

- Understanding of database structures, data validation, and system integrations.

- Knowledge of HR processes, employment regulations, and workforce data management.

- Strong analytical, troubleshooting, and problem-solving skills.

- Strong written and verbal communication skills.

- Ability to manage deadlines, work on multiple assignments and prioritize each assignment as necessary.

- Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally

- Demonstrated aptitude for understanding system-based processing and controls.

- Strong analytical skills and attention to detail.

- Must be able to work independently and as a team player.

- Strong interpersonal and communication skills required.

- Work in a fast-paced, growth-oriented organization.

Supervisory Responsibility

This position has no direct management responsibilities.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

- The duties associated with this position are generally performed in an indoor office setting.

- Equipment used to perform the essential function of this position includes, but is not limited to computer, fax, copier, merchant terminal, multi-line phone system, personal or company owned vehicle.

- Employees in this role are regularly required to climb, sit, stand, bend, kneel, and frequently lift to 25 pounds.

- This position may also require reaching, pushing, and pulling.

- This position may also be exposed to chemicals and/ or blood borne pathogens. Exposure risk is considered: Low

Travel

- This position may require up to 10 percent out of area and overnight travel.

- Travel is primarily local occurring during the business day only.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.