Billing Specialist I

Company
Cox Automotive - USA

Job Family Group
Finance

Job Profile
Billing Specialist I

Management Level
Individual Contributor

Flexible Work Option
Can work remotely anywhere in the specified country

Travel %
No

Work Shift
Day

Compensation
Hourly base pay rate is $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

We are seeking a detail - oriented Billing Specialist I to join our Billing team in Cherryville, NC or remote. This role is responsible for ensuring accurate billing processes and effective communication with service providers and team members. This role is for our unprocessed team calling for service provider invoices.

The Billing Specialist I plays a key role in supporting accurate and timely billing operations for the Cox Fleet. This position is responsible for coding, auditing, and processing invoices, resolving discrepancies with service providers, and ensuring billing workflows are completed efficiently. This role is ideal for someone who is detail-oriented, organized, and eager to grow within a fast-paced billing environment.

Responsibilities:

- Contact service providers regarding invoice discrepancies or inquiries.
- Determine and mark invoices as Work & Cost Complete (WACC).
- Audit reviews the invoice to make sure there are no discrepancies and verifying we have the customers approval limit to proceed.
- Drag and drop invoices into appropriate events within the system.
- Execute TMCare resets as applicable.
- Process rebills for Roadside and TMCare services
- Index invoices into the workflow system.
- Perform VMRS coding and costing of invoices, and audit invoices to ensure correct billing.
- Respond to Purchase Order (PO) line inquiries and handle overflow calls.
- Undertake additional duties as assigned within the Billing department.

Minimum Qualifications

- High School Diploma or GED

Preferred Qualifications

- Experience using computers and office equipment for data entry, faxing, emailing, and document copying
- Prior experience with VMRS coding and billing is a plus
- Strong attention to detail and ability to manage high volumes of work accurately
- Comfortable working in a fast-paced, team-oriented environment

Drug Testing
To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits
Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
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EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
In California and Washington, we will consider non-driving candidates who use alternate means of transportation in accordance with applicable law.
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Application Deadline: 10/22/2026