About this role
Job Type
Full-time
Description
Thousand Oaks, CA | Lexus | Japanese luxury | Variable ops | Desk manager | GSM | Sales management experience required | Luxury brand preferred | Southern California | Ventura County | Conejo Valley | Veterans encouraged to apply | $100,000 - $180,000+ OTE
IS THIS YOU?
• You're a proven sales manager or desk manager with 2+ years of experience running a variable ops floor -- you desk deals accurately, develop consultants through coaching rather than pressure, and your team's closing ratio and CSI reflect the culture you've built
• You're ready to lead the sales floor at a Conejo Valley Lexus store where the ownership community is loyal, the brand earns genuine buyer trust, and a Sales Manager who runs a clean, hospitality-first operation earns accordingly
WHO WE ARE
Lexus of Thousand Oaks is part of Swickard Auto Group, a hospitality company in the retail automotive space built on one idea -- be the favorite of our guests, our employees, and our manufacturing partners. We operate 40+ dealerships across the West Coast, Alaska, and Hawaii, and whether you're in Thousand Oaks or Anchorage, the standard is the same. Do right by people, every time.
WHAT YOU'LL DO
• Lead the sales floor daily -- desk deals, manage consultant performance, and maintain the guest experience standard from first contact through delivery
• Coach and develop the sales consultant team -- conducting regular one-on-ones, reviewing CRM activity, and building the skills that drive consistent performance across the board
• Structure deals with accuracy and integrity -- presenting options that genuinely serve the guest while protecting store gross
• Monitor and hold the team accountable to key metrics -- closing ratio, units, gross per vehicle, lead response time, and CRM compliance
• Partner with finance to ensure clean deal handoffs and a seamless guest experience through the purchase process
• Manage floor coverage, scheduling, and staffing -- ensuring consistent sales team availability and productive floor operations
• Recruit, interview, and onboard sales consultants in partnership with the General Manager
• Handle guest escalations with composure and a solution-first approach
WHAT WE'RE LOOKING FOR
• 2+ years of Sales Manager or desk manager experience at a franchised dealership -- required
• Lexus, Toyota, or luxury brand sales management experience a meaningful advantage -- Conejo Valley's Lexus buyer profile is loyal, informed, and responds to a sales culture built on genuine hospitality
• Confident at the desk -- able to structure deals quickly, accurately, and with the guest relationship intact
• Coaching-first leadership -- you develop your consultants rather than managing around them, and your floor's performance reflects it
• Strong CRM discipline -- you hold the team to consistent follow-up standards and model the habits you expect
• Prior DMS experience preferred -- familiarity with platforms such as CDK, Reynolds & Reynolds, DealerSocket, Tekion, or equivalent
• Valid driver's license with a clean driving record
WHAT WE OFFER
• OTE of $100,000 - $180,000+/yr
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career growth -- strong Sales Managers at Swickard grow into GSM and General Manager roles across a 40+ rooftop organization
• Employee vehicle purchase and service discounts
WHY LEXUS OF THOUSAND OAKS
• Lexus has one of the highest ownership loyalty rates in the luxury segment -- Conejo Valley buyers return for every vehicle and refer the sales teams who treated them well. A Sales Manager who builds a hospitality-first floor here earns a guest base that compounds over time
• The Conejo Valley is a family-oriented, community-connected market where word travels fast and a store's reputation for a pressure-free, honest sales experience is a genuine competitive advantage
• A Sales Manager role at a Lexus store carries real development value -- the brand's L/Certified program, manufacturer relationships, and buyer profile develop a variable ops leader's skills in ways that transfer across the industry
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- are the operational standard for the sales floor, not just a poster on the wall
If you're a proven sales manager ready to lead a hospitality-first Lexus floor in one of Southern California's most loyalty-driven luxury markets -- apply.
Salary Description
$100K - $180K+ OTE per year