Dispatcher

Now Hiring: Dispatcher – Warwick, RI

Pay: $23–$26/hour
Schedule: Monday–Friday, 6:00 a.m.–3:00 p.m.
Hours: Full-time, with 40 hours guaranteed each week. Hours may vary based on business needs.
Serving: Warwick, Jamestown, and Bishop Hendricken
CDL: Highly preferred

About the Role

At First Student, our Dispatchers help keep buses on time, drivers informed, and transportation running safely each day.

We’re looking for someone who can coordinate routes, handle a busy phone and radio, support drivers and monitors, and respond to changes as they happen. You’ll work closely with location leadership and our school customers to resolve concerns and keep service dependable.

What You’ll Be Doing

- Oversee bus routes, daily assignments, and scheduling to support on-time service.
- Counsel and coach drivers and monitors.
- Handle heavy phone and radio traffic.
- Address scheduling issues and driver complaints, and report concerns to the Operations Supervisor or Contract Manager.
- Serve as a primary communication contact for contracted school customers.
- Resolve pickup and drop-off problems and communicate delays or schedule changes.
- Assist with charter reservations, billing, or driver payroll as needed.
- Provide backup driver coverage when properly licensed and qualified.
- Perform clerical duties, complete special projects, and assist with supervising day-to-day operations.

What You’ll Need

- 3–5 years of relevant experience , including terminal operations, dispatch, or driving.
- High school diploma or equivalent.
- A CDL is highly preferred.
- Basic knowledge of radio dispatch equipment.
- Excellent communication and customer service skills.
- Computer proficiency.
- Ability to manage competing priorities and meet time-sensitive deadlines.
- Flexibility to adjust working hours based on business needs.
- Subject to DOT drug testing and physical requirements. Marijuana use is not permitted for DOT-regulated safety-sensitive employees. DOT guidance (https://www.transportation.gov/odapc/marijuana-notice)

Company Benefits

- Medical, dental, and vision coverage.
- 401(k) with company match.
- Paid time off and paid holidays.
- PerkSpot employee discounts.
- Training and career advancement opportunities.
- A positive and supportive work environment.

Join First Student

Help us provide safe, dependable transportation for Warwick, Jamestown, and Bishop Hendricken. Apply today!

First Student strives to attract and retain a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. First Student is an equal opportunity employer and is committed to providing a drug-free workplace.

Language Requirement
This role requires English proficiency. Federal, state, and local requirements, including U.S. Department of Transportation (DOT) regulations, require training, safety communications, company policies, employment documents, and other job-related communications be conducted in English.

First for a reason:

At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they create and implement the most advanced training and technology the transportation industry has to offer.

In the state of Washington, all technician and driving positions, including but not limited to van drivers and any other position requiring employees to drive a company-owned vehicle, are considered safety-sensitive and are therefore subject to drug and alcohol testing, including cannabis.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Ordinance, and any other fair chance law. Philadelphia’s Fair Criminal Record Screening Standards Ordinance Poster is at this link or upon request https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf .