Coordinator, Finance

Position: Coordinator, Finance 
Location: Los Angeles, CA (hybrid work environment); in office 1-3 days a week 
Employment Type: Full-time, Hourly, Nonexempt (For this position full-time is considered 37.5 hours per week.)
Compensation Range: $26.50/hour - $28.00/hour DOE
Level: Coordinator I
Reports To: Senior Manager, Finance & Operations
Manages: None
Supported By: Operations team, Project Assistants, Program team 
Education/Experience Preferences: Bachelor’s degree, or equivalent professional experience preferred
Start Date: ASAP, open until filled

We Are DigDeep

The DigDeep Right to Water Project is a WASH (water, sanitation, and hygiene) organization committed to closing the water access gap for the 2 million + people in the U.S. who still don’t have a tap or a toilet at home.

DigDeep believes access to clean water is a human right. We run several nationally recognized programs that empower communities to build their own water and sanitation systems. We won the 2018 US Water Prize for our Navajo Water Project , which has brought clean, running water to hundreds of Native families across New Mexico, Arizona, and Utah. DigDeep launched the Appalachia Water Project in 2020, in McDowell County, WV. It has since brought clean, sustainable running water to hundreds of families in Southern West Virginia through public - private partnerships with the McDowell County PSD and East Logan PSD in Wyoming County. In addition to clean running water, the project is installing septic systems and connecting households to centralized sewer. The AWP is now expanding into neighboring states of Kentucky and Virginia to continue its quest for clean water for every Appalachian family. Our water projects expanded in 2022 when we launched our Colonias Water Project . This project works to bring clean, running water to the residents living in communities along the Texas-Mexico border. The Texas colonias are largely unincorporated, low-income communities that fall just outside city limits and often lack basic infrastructure. Our work began in Cochran colonia near El Paso. DigDeep partnered with residents, housing nonprofits, and county officials to innovate a new model for public-private-partnership that brings these basic services to families for the first time. Now we're getting the water flowing in 5 more communities.

The Opportunity

DigDeep is looking for a collaborative, organized, and motivated person to join our growing Operations team as the Finance Coordinator . Reporting to the Senior Manager, Finance & Operations , the Coordinator will support finance functions at DigDeep, including, but not limited to: providing administrative support to Senior Manager, Finance & Operations and the Operations team; maintaining DigDeep’s general ledger and  recording daily transactions, deposits and income; assisting with reimbursement processes for staff; supporting month-end and year-end closing processes; and coordinating and tracking weekly check deposits for Development team. This position will support DigDeep’s mission by working to ensure the smooth operations of our critical finance functions. The work is detail-oriented and requires flexibility, time management, innovation, a discerning-eye, and efficiency.

Key Responsibilities

This is what you’ll do once you join the team:

Finance & Operations Related Duties

- Support accounts payable processes, including reviewing and coding invoices, monitoring payment requests, maintaining vendor documentation, and processing payments through approved financial systems.

- Support Senior Manager, Finance & Operations and Development team with accounts receivable functions including invoicing, deposits, collections and revenue recognition.

- Process check donations using remote deposit services; Provide additional in-office support during higher-volume fundraising campaigns.

- Assist in cashflow management with Senior Manager, Finance & Operations.

- Maintain accurate financial records in QuickBooks Online, including daily transactions, expense classifications, and supporting documentation; Maintain and balance the general ledger in an accurate, complete and up to date manner.

- Assist with monthly bank, credit card, and revenue reconciliations, including identifying discrepancies and working with the Senior Manager, Finance & Operations to resolve them.

- Coordinate employee reimbursement processes, including reviewing documentation, tracking submissions, and supporting timely processing.

- Support Senior Manager, Finance & Operations and Operations team with updating SOPs and procedure guides for department processes.

- Monitor and manage DigDeep's invoice inbox, responding to payment requests and accounts payable inquiries, coordinating with relevant team members, and ensuring timely follow-up and resolution.

- Maintain and update finance-related standard operating procedures, trackers, and departmental records.

- Assist the Senior Manager, Finance & Operations in assessing financial systems and digital tools to identify opportunities for improved efficiency, cost-effectiveness, and operational performance.

- Collaborate with Finance & Operations, Development, People & Culture, and program teams to support accurate financial processes and timely information sharing.

- Assist with annual audit preparation, Form 990, and 1099 reporting by maintaining accurate records and compiling requested documentation.

- Assist with the annual organizational budgeting process.

- Assist with regular financial reporting, including producing finance reports as directed.

- Assist with ad-hoc finance projects and support other assigned tasks.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. As the organization continues to evolve, duties or tasks may change without impacting the overall job description.

Competencies

- Analytical Thinking: Begins to analyze information for related trends, patterns, and gaps. Makes logical deductions from information. Identifies and proposes workable options and solutions for any problems and inconsistencies. Gather information needed to address problems and inconsistencies. Prioritize between multiple issues and tasks. Investigates to define problems more accurately. With guidance, determines importance and priorities for action.

- Change Management: Task focused. Voice opportunities for functional area growth and innovation. Receives/follows direction, but is trusted to see work through. Deliver value to a specific functional area. Ability to simultaneously work on multiple projects. Increasing complexity of projects and necessary depth of knowledge. Able to complete more ambiguous projects/work through a greater understanding of organization's goals.

- Collaborative Working/Teamwork: Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined organization outcomes. Often expresses an interest in others' experiences, ideas, and roles. Always remain respectful in communications and approach where disagreement exists. Proactively sources feedback and integrates it into approach. Takes an interest in cross-functional teams and fosters relationships outside of individual scope.

- Professional Communication: Professional presence, strong written and verbal communications skills, with the ability to express oneself clearly and effectively in conversations and interactions with others (both internal and external). Ability to effectively determine and use appropriate written and visual communications, graphics, statistics, presentations, and language in such a way as to have maximum impact on the intended audience. Handles conflict empathetically. Converses and writes in ways that support both transactional and administrative activities. Seeks and shares relevant information, opinions, and judgments. Explains the context of interrelated situations, asks probing questions, and solicits multiple resources of advice prior to taking action when appropriate. Practices active listening, repeats messages back to the speaker in a way that it is clear that the message is understood.

- Initiative: Begins deeper questioning of processes in order to improve them. Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations. Identifies the person, resource, or technology that can provide support and procures their input. Identifies problems/challenges and collaborates with management towards a solution.

- Technical Expertise: Demonstrated an understanding of basic data practices and are comfortable working with data to ensure accuracy, clarity, and consistency. Superb attention to detail and able to pick-up on the nuances within the data.

Skills and Qualifications

We want to hear from you if you have:

- Bachelor’s degree, or equivalent professional experience preferred

- At least 2 years of applicable professional experience required; experience in nonprofit finance preferred

- Proficiency in MS Office Suite, Google Workspace, QuickBooks Online required

- Proficiency in Excel and Google Sheets required; Advanced level preferred

- Experience with accounts payable, accounts receivable, general ledger and reconciliations required

- Experience and/or willingness to learn and use finance platforms (e.g., such as Quickbooks Online, Justworks, Ramp) required

- Able to focus in the face of pressure, deliver against timelines and not be intimidated by tasks/time limitations

- Experience with Slack, Asana, Zoom preferred

- High levels of trustworthiness, discretion, and professional demeanor, especially with handling confidential organization information

- High computer literacy, and tech savviness required

- Understanding of data security best practices preferred

- Experience/Willingness to work across various cultural contexts and communicating across cultural differences

- Availability for some travel, including but not limited to: Navajo Nation (AZ/NM/UT), West Virginia, Texas, DigDeep HQ in Los Angeles, and additional locations as needed.

Compensation and Benefits

At DigDeep, we believe that great work requires a great job. We understand that people thrive with rest and holistic support, which is crucial for our long-term success. We take pride in offering top-notch benefits to our team across the United States, prioritizing their health and wellbeing, as well as providing additional support for our employees' families. If you join us, here’s how we’ll support you in your work:

- Competitive salary to commensurate with level of experience

- Generous PTO and sick leave

- 23 weeks paid Parental Leave

- Health Benefits

Employee Offering: Medical, dental, vision insurance, 100% employer paid

- Spouse/Children/Family Offering: Employer covers up to $750 of the monthly cost for medical insurance for spouse/children/family; Employer covers 100% of the cost for dental and vision insurance for spouse/children/family

- 401k Retirement Plan (With employer match)

- Life Insurance (100% employer paid)

- Annual Professional Development Stipend

- Annual Wellbeing Reimbursement

- BrightPlan Membership (Financial wellness benefit)

- One Medical membership

- Access Perks Membership (Discounts and savings benefit)

- Monthly Cell Phone Use Reimbursement (Position dependent)

- Monthly Internet Use Reimbursement (Position dependent)

- Annual Protective Weather Gear Reimbursement (Position dependent)

- Annual Protective Footwear Reimbursement (position dependent)

- Work laptop

- 15 Paid Holidays (Including, one week closure for Labor Day)

- Domestic travel

Hiring Process

For candidates who are selected to move forward, the interview process involves: one 30-minute phone screen; and two 1-hour virtual panel interviews. In effort to ensure the process is as equitable as possible, all candidates are asked the same questions throughout each step of the process.

Interested?

When applying, please submit a thoughtful cover letter and resume. References should be available upon request. Applications will be reviewed on a rolling basis. No office visits. No calls please. Thank you.

In an effort to promote pay equity and transparency, DigDeep does not negotiate compensation outside of posted compensation ranges. DigDeep’s compensation is based on a variety of factors including, but not limited to: internal budget analysis, external market value, internal pay alignment, and annual merit increases. A candidate’s compensation history will not be used in determining compensation at DigDeep.

Please note that DigDeep cannot provide immigration sponsorship for this position.

Pursuant to Navajo Nation's Dept. of Labor NPEA Title 15 N.N.C. Chapter 7, members of the Navajo Nation are strongly encouraged to apply.

DigDeep is deeply committed to diversity, equity, and inclusion. We believe social change happens when people with a wide range of backgrounds, experiences, and identities come together with a common purpose. DigDeep is built on the principles of equity, transparency and the power of human experience. Your work will improve the daily lives of real people. We believe everybody should have the clean, running water they need to thrive. Join us, and we’ll close the US water gap in our lifetimes.

DigDeep is a certified Great Place to Work®

#LI-DNI