Computer Operator II

Albertsons Safeway is working to become the favorite food and drug retailer in every market it serves. The organization includes 2,318 stores, 40 distribution facilities and 18 manufacturing plants with over 275,000 employees across 34 states and the District of Columbia. The company is privately owned with supermarkets across the country that include: Albertsons, Safeway, Vons, Pavilions, Randalls, Tom Thumb, Carrs, ACME, Jewel-Osco, Lucky, Shaw’s, Star Market, Super Saver, United Supermarkets, Market Street and Amigos.

The Roanoke distribution center has 2 openings for a Computer Operator.

Job Description: To provide support to retail stores and distribution center team in order processing and systems support.

Key Responsibilities include but are not limited to:

- Verify receipt of orders for all scheduled departments.

- Process daily orders through the billing cycle, release orders in the warehouse system for the following day’s selection and shipments.

- Monitor systems during the entire billing process; print all necessary selection labels and reports. Record and communicate billing information to warehouse personnel.

- Communicate any missing store order information to affected stores and warehouse operations.

- Troubleshoot and resolve printer and copier problems throughout the warehouse.

- Document and report any unresolved problems to the helpdesk and follow through to a resolution.

- Perform required printer maintenance on all printers in the computer room and warehouse as needed.

- Monitor, inventory and order all paper and label stock for the billing process.

- Monitor all daily EOD and billing jobs and report any unresolved problems to the appropriate departments.

Qualifications:

- 1-3 years’ experience with working knowledge of warehouse operations, system support, order processing preferred.

- A good working knowledge of computers and printers.

- Ability to multitask in a fast-paced environment.

- Ability to work independently and efficiently without supervision.

- Need good time management skills, able to prioritize is very important.

- Ability to make independent decisions and know when to involve supervision.

- Flexibility in work schedule. Able to work any shift to include graveyard and holidays.

- Systems experience – Proficient in Microsoft suite, and ability to quickly learn propriety systems.

- Possess good oral and written communication skills, both internally and externally.

- Some work is performed under general office conditions in a temperature-controlled environment. Incumbent may sit for long periods of time at a desk or computer terminal.