Senior Product Manager, Venues - Resy

American ExpressNew York City, New YorkHybridFull-timeMid level, 2–5 yearsListed 47 minutes ago

Apply now

About this role

Resy is seeking an experienced Senior Product Manager to help shape and deliver products that power the day-to-day operations of our venue partners.

Our Venue products provide the tools that restaurants, wineries, and other hospitality venues rely on to manage their businesses and deliver exceptional hospitality. Through Resy OS, venue operators can configure user permissions and service settings, manage reservations and tables, understand their guests, and access real-time data and insights—all while delivering a seamless guest experience.

As a Senior Product Manager, you will own the strategy and roadmap for a key area of the Venue Product experience. You will partner closely with Engineering, Design, Data, and business stakeholders to deeply understand venue needs, identify opportunities, prioritize investments, and deliver products that create meaningful value for our venue partners and the business.

You will play an important role in connecting customer insights, business priorities, and technical opportunities to clear product decisions. You will lead products from discovery through launch and iteration, use data and customer feedback to measure outcomes, and collaborate across the Venue Product organization to create cohe

- 3–5 years of experience in digital product management, with a track record of delivering impactful products or features.
- Demonstrated ability to develop product strategy and roadmaps and translate business objectives, customer needs, and insights into clear priorities.
- Experience leading end-to-end product development, from discovery and requirements definition through launch, measurement, and iteration.
- Strong analytical skills, with experience using qualitative and quantitative data to inform product decisions and measure outcomes.
- Strong product judgment and a passion for technology, customer experience, and building products that solve meaningful problems.
- Experience partnering closely with Engineering and Design, with an understanding of technical concepts, user experience, and modern product development practices.
- Strong written and verbal communication skills, with the ability to clearly articulate product strategy, priorities, requirements, and tradeoffs to technical and non-technical audiences.
- Demonstrated ability to build strong cross-functional relationships and influence stakeholders without direct authority.
- Ability to thrive in a fast-paced environment, navigate ambiguity and change, and bring structure to complex customer and business problems.
- Creative and strategic problem-solving skills, including the ability to identify opportunities in evolving or undefined problem spaces.
- Thoughtful approach to product decisions, with an understanding of how to identify, assess, and navigate risk.