About this role
Join the Clean Energy Revolution
Become an Information Technology Operations Advisor - Digital Grid Services at Southern California Edison (SCE) and help shape the future of energy through innovation and technology. In this role, you will serve as a Portfolio Manager supporting the Digital Infrastructure & Integration Services project and operations organizations.
You will oversee a diverse portfolio of technology initiatives ranging in size and complexity, driving informed decisions on project health, vendor performance, financial management, and risk mitigation. Working closely with business and technology stakeholders, you will help ensure technology investments align with strategic Organizational Unit (OU) objectives and deliver measurable business value.
As a trusted advisor, you will collaborate with cross-functional teams and external partners, including Cybersecurity, Change & Release Management, Service Management, Finance, Supply Chain, Operations, and IT vendors. You will coordinate efforts across multiple stakeholders to monitor project execution, resolve issues, manage escalations, and drive successful outcomes. Strong communication and relationship-building skills will be essential as you engage and influence leaders at all levels of the organization.
As an Information Technology Operations Advisor - Digital Grid Services , you'll help power Southern California's clean energy future. Your expertise will enable critical technology investments, strengthen digital grid capabilities, and support the reliable delivery of energy to millions of customers. Join a team committed to innovation, sustainability, and operational excellence as we work together to reduce carbon emissions and build a cleaner, more resilient tomorrow. Are you ready to help shape the future of energy?
Responsibilities
- Maintains the performance and availability of applications and data systems including batch jobs, SQL Service Integration Services (SSIS), ETL (Extract, Transform, Load) jobs, and sync engines.
- Coordinates with cross-functional teams, including developers, IT, and business stakeholders, to troubleshoot and resolve technical problems.
- Performs root cause analysis for operational incidents and recommends preventive measures. Documents supporting policies, processes, and procedures within the areas of responsibility. Reviews the IT systems and performs daily routines to ensure stability and high availability. Ensures all incidents and requests are recorded and updated within the service desk system.
- Delivers incident resolution and articulates clearly and concisely with end-users and internal stakeholders.
- Manages software licenses, upgrades, and patches, ensuring all systems are up to date and compatible with business needs.
- Reviews, evaluates and recommends solutions related to hardware and software acquisitions and network updates.
- A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
Minimum Qualifications
- Seven or more years of experience as an IT Administrator.
- Experience in maintaining performance and availability of applications and data systems.
Preferred Qualifications
- Five or more years of experience managing IT portfolios, technology programs, or product lines in a complex enterprise environment.
- Seven or more years of experience overseeing budgets, vendor relationships, service agreements, and maintenance contracts.
- Seven or more years of experience leading cross-functional IT initiatives, applying both business and technical expertise to successfully guide project teams of 10-15 or more members, including Product Owners, Developers, Business Analysts, and Quality Assurance professionals.
- Three or more years of experience driving project quality management, including quality assurance practices, performance metrics, governance, and quality controls.
- Bachelor's degree or higher in Business Administration, Computer Science, Information Systems, Engineering, or a related technical discipline.
- Project Management Professional (PMP) certification or equivalent project management training and experience.
- Professional certifications such as Six Sigma, COBIT, CSAM, or related industry-recognized credentials.
- ITIL Practitioner, CBCP, or other relevant service management, business continuity, or operational excellence certifications.
Additional Information
- This position’s work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
- Visit our Candidate Resource (https://www.edisoncareers.com/page/show/Candidate-Resources) page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
- Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
- The primary work location for this position is Rosemead, CA. However, the successful candidate may also be asked to work for an extended amount of time at alternative SCE facilities as needed.
- Position will require up to 15% traveling and being out in the field throughout the SCE service territory.
- This position has been identified as a NERC/CIP impacted position - Prior to being hired, the successful candidate must pass a Personnel Risk Assessment (PRA) or Background Investigation. Once hired, the candidate must complete specified training prior to gaining un-escorted access to assigned work location and performing necessary job duties.
- Relocation does not apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at [email protected] or (626) 302-3456 and select option 2.