About this role
At Seekins Ford, we are an established Dealership with strong community ties and family values. We are currently recruiting a parts sales specialist to assist both our retail and wholesale customers by ordering parts, fulfilling parts orders and stocking inventory.
We are looking for outgoing individuals to join our team. The ideal candidate will be and willing to learn as they work with customers and service technicians to order parts for repairs and upgrades for vehicles. Parts specialists are also required to pack and organize parts for shipping and stocking inventory by following an established system.
Job type: Full-Time, In-person
Schedule: 45-hour work week, alternating schedule for Saturdays.
Hours of operation:
Monday – Friday - 7:00 AM. to 6:00 PM. / Saturdays - 9:00 AM to 3:00 PM.
Note: Break and lunch periods will be scheduled by the supervisor based on workflow.
Requirements
- High School degree or equivalent preferred
- Valid drivers license
- 2 to 3 years in an automotive parts environment preferred.
Principal Duties and Responsibilities include but are not limited to:
- Provides excellent customer service by greeting, listening to customer inquiries and requests, asking questions to ensure understanding of needs, and supplying parts in a timely manner.
- Reading catalogs and/or computer diagrams to determine replacement part numbers and pricing.
- Determine replacement parts required by inspecting old parts, customer requests, or descriptions of malfunctions.
- Receiving and filling telephone orders for parts.
- Filling customer orders from inventory.
- Taking payments or obtaining credit authorizations.
- Recommending related parts that are needed.
- Taking inventory of stock.
- Advising customers of superseded parts numbers when original stock numbers are not available.
- Examining returned parts for defects or damage, either exchanging defective parts or refunding money per company returns policy.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
- Moving through the Parts Department
- Using a computer to look up information and write up orders.
- Standing six to eight hours during a shift
- Bending, stretching, lifting, reaching, and climbing
- Using equipment consistent with industry standards
- Noise
- Paint, Dust, Exhaust fumes and other hazardous and non-hazardous materials
- Must be able to lift 50 lbs. with proper ergonomics.
Pay: DOE
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person