Specialist Quality - Medical Staff Affairs - St. Francis Downtown

Primary Function/General Purpose of Position

He/she abstracts quality improvement data from patient records and health system department/service logs; assumes responsibility for accuracy and timeliness of data and prepares data reports. He/she delivers services consistent with Rehabilitation Services policies and procedures.

Employment Qualifications

Education :

- Associates degree or equivalent experience; bachelor’s degree preferred in rehab related field.
- Successful completion of appropriate Connect Care training modules for position/location.

Experience :

- 2-5 years clinical experience, preferably in quality improvement.
- Must possess: Ability to work independently with minimal supervision.
- Ability to review medical records, evaluate findings and make a standard of care determination.
- Strong computer skills and knowledge of various software programs including Microsoft products.
- Excellent organizational, analytical and problem-solving skills.
- Ability to build relationships within and outside the organization.
- Ability to manage a variety of complex issues while working on key projects.
- Ability to adapt to an every-changing healthcare environment and insurance standards.

Licensure, Registration, or Certification :

- None Required

Essential Job Functions

- Reviews medical records to obtain Quality Improvement data as instructed by the AD/Director.
- Enters data into computerized departmental databases. Submits errors for correction.
- Writes summaries and reports as instructed by the  AD/Director.
- Participates in organizing quality improvement studies under the guidance of the Director.
- Functions as a resource person to rehab department.
- Maintains confidentiality of all quality improvement information.
- Adheres to Bon Secours St. Francis Health rules, regulations and policies
- Assists in monitoring quality improvement, infection control and safety standards. Notifies AD/Director of problems with current processes and helps to develop and implement corrective action to ensure departmental effectiveness.
- Participate in inter and intra-departmental in-service training; participates in task forces as directed byAD/ Director; alerts AD/Director of problems identified with departmental processes and assists in rectifying problems and creating new processes as indicated
- Attends meetings as requested by AD/Director.
- Attends staff meetings/huddles for the purpose of revising policy, discussing problems, continuing education, etc. Participates in task forces or other hospital-wide committees as requested by Admin Director. Acts as a liaison between other departments, medical staff, etc.
- Prepares, presents and participates in educational programs as assigned by the AD/Director. Assists in marketing and program development activities for Rehab Services.
- Adheres to Bon Secours St. Francis Rehab professional behavior policy.
- May require local travel.
- Maintain professional development by participating in literature review, current trends, professional affiliations, conferences and lectures, etc.
- Provides excellent customer service for internal and external customers.
- Participates in process improvement education and activities as requested.
- Maintains professional behavior according to standards and policy.
- Other duties as assigned by AD/Director.

Working Conditions

- Frequently subject to varying and unpredictable stressful situation.
- Occasionally perform emergency care. Handles emergency and crisis situations.
- Be able to operate computer to communicate information.
- Any duties that are required to maintain good patient care and maintain safety of area.
- Works in a patient care area where there is exposure to dust, dirt, noise and the like.
- Frequent public contact.
- Staff has access to storage areas with minimal risk medications while performing job duties as assigned.
- Travels outside the office in all weather conditions.

Special Note : The individual performing this job may reasonably anticipate coming into contact with human blood and other potentially infectious materials.  Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Office Equipment Used

- Computer, standard office machines and answering/using telephone/fax

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

- Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

- Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

- Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

- Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]