Jr Assoc, General Administration (6 months)

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

The Administrative Support, SAP Operations is responsible for providing administrative and transactional support for daily operational activities in SAP. The role includes generating scheduled SAP reports, checking stock availability, following up on quality inspection stock release, monitoring open QNS items, and supporting manufacturing order processing. This position is suitable for a junior-level candidate who is detail-oriented, organized, and able to carry out routine tasks accurately and consistently.

Essential Duties and Responsibilities

- Download SAP reports on a scheduled basis, including daily reports (ZLALV, MB51), weekly reports (ZOBSOLETE, CM01, ZZMANORX), and monthly reports (MB51, CM01, ZZMANORX, ZZPASTPF).

- Check stock availability for orders with ship dates within the next two weeks based on ZLALV and highlight any stock shortages or concerns for follow-up.

- Review lab test results for stock in Quality Inspection (QI) location and notify the Quality Control team to release stock once testing has been completed.

- Monitor stocks tagged with open deviation and follow up consistently on deviation status and target closing dates.

- Release Manufacturing Orders (MO) for Cleaning Material, Roll Stock, B2, and Platen.

- Perform TECO transactions for completed Manufacturing Orders.

- Maintain accurate records of completed transactions, follow-up activities, and outstanding issues.

- Coordinate with relevant teams such as Planning, Production, Warehouse, and Quality Control to support timely task completion.

- Escalate delays, stock concerns, or unresolved issues to the appropriate stakeholders when necessary.

Education

- Diploma or Degree in Business Administration, Supply Chain, Operations, Logistics, or a related field is preferred.

Work Experience

- 0 to 2 years of relevant experience in administrative support, operations support, manufacturing support, or SAP-related work is an advantage.

- Fresh graduates are encouraged to apply.

Preferred Knowledge, Skills and Abilities

- Basic SAP knowledge is preferred.

- Ability to learn routine SAP transaction codes quickly.

- Good attention to detail and accuracy in handling reports and transactions.

- Strong organizational and follow-up skills.

- Good communication and coordination skills.

- Basic understanding of stock monitoring and inventory processes is preferred.

- Willingness to learn supply and demand balance concepts in MD04.

- Able to handle repetitive tasks consistently and accurately

- Basic proficiency in Microsoft Excel and office applications.

- Team player, responsible, and able to work independently in a fast-paced environment.

Travel Requirements

None: No travel required
## Physical Requirements

Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects.
## Additional Requirements

- Timely and accurate completion of scheduled SAP reports.

- Effective monitoring of stock availability for orders within the next two weeks.

- Prompt follow-up with Quality Control for QI stock release.

- Consistent monitoring and follow-up of open QNS and target closure dates.

- Accurate and timely release and TECO completion of Manufacturing Orders.

- Flexibility to work outside normal business hours to manage time-sensitive operations and projects.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in order to apply to West, please send an email to [email protected] . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.